Mandarin Oriental San Francisco, San Francisco, Concierge

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Rank

68th

Out of 493

Mandarin Oriental San Francisco	Average Price: $453 Check Rates

Hotel Class:

222 Sansome Street

San Francisco, 94104 View map

5-Star Hotel Rank: 5 of 7
Average review rating: 4.55

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (5) , Travelocity (1) , TripAdvisor (314) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) bar (44) bath (15) bathroom (74) bathtub (9) bed (50) breakfast (43) check in (31) check out (8) closet (7) complimentary (11) concierge (38) cost (11) deal (10) decor (23) dinner (17) downtown (15) fee (7) food (30) front desk (32) gym (15) hotel (386) housekeeping (8) lobby (58) location (90) lunch (8) manager (9) money (16) parking (16) pillow (7) pool (13) price (20) rate (12) recommend (31) restaurant (50) room (456) room service (46) service (150) shower (34) spa (13) staff (127) street (15) suite (33) towel (10) tub (15) valet (8) value (7) view (293) walk (50) wireless (8)

Concierge

Appears in 38 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (3) extremely (3) friendly (5) good (5) great (5) helpful (11) hotel (5) nice (3) polite (3) recommend (2) reservation (4) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge staff was very nice and helpful; sent us to a very good restaurant.

"ok for about half the price - not comfortable or elegant " Read full review on TripAdvisor 1/16/2012 Vote

2. For example, the concierge recommended an Italian restaurant for us, booked it, and then offered the hotel car to take us there free of charge.

"high quality intimate 5 star hotel " Read full review on TripAdvisor 1/8/2012 Vote

3. The ASST manager Daniel was very nice as was Marianne the concierge, who was helpful with suggestions, reservations, etc. We had the afternoon tea in the lobby bar and it was really great, my kids loved all the little sandwiches and treats.

"Very nice stay " Read full review on TripAdvisor 1/1/2012 Vote

4. Everything about the stay was perfect, tea upon arrival, excellent room service, helpful concierge, great in room massage and fantastic food.

"Perfect stay in every way " Read full review on TripAdvisor 8/16/2011 Vote

5. The Concierge desk was more than helpful and knew the city well.

"You can't go wrong with the Mandarin San Francisco ! ! ! " Read full review on TripAdvisor 8/1/2011 Vote

6. The concierge was also very helpful and knowlegeable.

"Not worth the money " Read full review on TripAdvisor 7/25/2011 Vote

7. and a special call out to DEAN the Concierge (sp?) he is fabulous.

"WOW FOR THE VIEW " Read full review on TripAdvisor 7/18/2011 Vote

8. When you phone the concierge you get through instantly, and they were extremely helpful.

"Superb, personal service " Read full review on TripAdvisor 6/4/2011 Vote

9. The Concierge (Calvin) was amazing.

"Excellent " Read full review on TripAdvisor 5/30/2011 Vote

10. They have the best concierge staff I have ever encountered.

"Great Services, clean, wonderful views " Read full review on TripAdvisor 10/27/2010 Vote