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Rank
32nd
Out of 468

The Tides South Beach

Average Daily Rate: NA  
 
Hotel Class:
1220 Ocean Drive
Miami Beach, 33139 View map  
4-Star Hotel Rank: 5 of 34
Average review rating: 4.62
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (28) , Travelocity (2) , TripAdvisor (158)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 32 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
helpful (3)   hotel (4)   informative (2)   luggage (3)   offers (3)   personable (5)   welcoming (2)    
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1. At the front desk, we were greeted by Sheerley, who was simply a delight.
"Exceptional Experience " Read full review on TripAdvisor   6/21/2010 Vote      
2. Fransisco Silva at the front desk was a doll, answering all my questions and concerns with professionalism , he also printed our boarding passes.
"Fantastic Hotel ! " Read full review on TripAdvisor   5/29/2010 Vote      
3. As soon as our taxi pulled up one of the bell boys was removing our luggage and checking our names, he informed reception, and we were met by one of the 'personal assistants' who took us directly to our room for an explanation, no messing around at the front desk.
"Perfect " Read full review on TripAdvisor   5/24/2009 Vote      
4. In exactly 5 minutes the lady from the front desk came up with our drinks (which were excellent) and gave about a 5 min tour of the room.
"Exceptional in EVERY Way! " Read full review on TripAdvisor   4/30/2009 Vote      
5. The staff and front desk were very helpful, Check -in went very smooth.
"Fantastic location " Read full review on TripAdvisor   7/28/2008 Vote      
6. Every time my husband and I walked by the front desk area we were offered wonderful cold Voss mineral water and a friendly hello by the manager on duty.
"perfect destination " Read full review on TripAdvisor   5/10/2008 Vote      
7. The service is outstanding, from bellman, to front desk staff, concierge, waiters, waitresses; similar to sister hotel Viceroy/Santa Monica.
"Excellent Hotel - Impeccable service " Read full review on TripAdvisor   5/9/2007 Vote      
8. On our last day at The Tides, we decided to take a little break from the sun and watch a movie (every room has a DVD player and there is a large selection of movies available at the front desk at no cost).
"Exceptional Experience " Read full review on TripAdvisor   6/21/2010 Vote      
9. All that front desk staff, including Acting Mananger, Jorge Gutrerrez, Brooke, Heidi and Alan (valet) were so helpful.
"Exceptional Experience " Read full review on TripAdvisor   6/21/2010 Vote      
10. The front desk/concierge staff make life very easy and Maria was first rate.
"Excellent service " Read full review on TripAdvisor   5/4/2010 Vote      
   
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