The Sanctuary South Beach, Miami Beach, Manager

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Rank

123rd

Out of 468

The Sanctuary South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

1745 James Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 24 of 34
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (40) , TripAdvisor (70)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 12 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

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1. The manager (Yulia) went above and beyond to help us find a place to stay in Orlando for a last minute trip.

"Surprising gem " Read full review on TripAdvisor 6/22/2009 Vote

2. You will not get any toilet paper, soap, cofee in the room unless you go and beg for it at the front desk from a manager( cleaning ladies dont speak english, front desk person had no front teeth!).

"Garbage place, awful staff! Never again! " Read full review on TripAdvisor 4/10/2009 Vote

3. On Monday we requested the manager to sort this out.

"Stay away Nasty rooms, Rude managers and will bill credit cards multi times (wrong rates) " Read full review on TripAdvisor 12/3/2009 Vote

4. One disadvantage that I noticed was that there was not enough sun chairs and beds by the pool but once I mentioned this to the manager the next day we found that they have added extra chairs and beds by the pool.

"Great Place a must see " Read full review on TripAdvisor 7/9/2009 Vote

5. Not once did the manager or staff try to make us feel welcome, apologize for the mixup or offer us anything for our trouble like a free dinner or room discount.

"Never Again! " Read full review on TripAdvisor 11/18/2008 Vote

6. Eventually we asked for the manager and then began a 45 minute debate about what happened and what they would do for us.

"Never Again! " Read full review on TripAdvisor 11/18/2008 Vote

7. The manager claimed that there had been a cancelation and that the hotel sends out automatic cancelation emails -we never got one of those.

"Never Again! " Read full review on TripAdvisor 11/18/2008 Vote

8. On top of it, when we checked out on Monday, the day manager tried to charge for three valet parks and we didn't even have a car.

"Never Again! " Read full review on TripAdvisor 11/18/2008 Vote

9. I asked for the manager, he came and said that room 203 had guests in, I knew this as the tv was on.

"Terrible " Read full review on TripAdvisor 10/12/2008 Vote

10. Upon telling the manager about the air condition, only a housekeeper was sent to mop up the floor instead of a maintenance person to fix the leak in the air condition.

"Not the best. Not the worst. But certainly not a 4 Star establishment. " Read full review on TripAdvisor 9/18/2008 Vote