Casulo Hotel, Austin, Manager

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Rank

6th

Out of 287

Casulo Hotel	Average Price: $144 Check Rates

Hotel Class:

3017 South I35

Austin, 78741 View map

4-Star Hotel Rank: 3 of 23
Average review rating: 5

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (28) , TripAdvisor (91)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

The following words were used in comments with Manager:

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1. I demanded to speak with the manager once again since the staff member was still on the phone with him this entire time.

"Rate Quote NOT Hornored After Reservation " Read full review on TripAdvisor 3/18/2011 Vote

2. After spending at least an hour trying to get the hotel to honor my reservation at the rate that was agreed upon, the manager finally meet me half way on the rate at $201.25 tax included.

"Rate Quote NOT Hornored After Reservation " Read full review on TripAdvisor 3/18/2011 Vote

3. When I asked to speak to management and was denied several times, even when the front staff was on the phone with the manager.

"Rate Quote NOT Hornored After Reservation " Read full review on TripAdvisor 3/18/2011 Vote

4. The manager said he sent someone to Home Depot to get the part for the shower, but do you think we wanted someone coming into our room trying to fix it.

"Completely Ruined A Trip " Read full review on TripAdvisor 4/13/2010 Vote

5. They then offered us a small room with 2 beds and a broken shower (the room was labeled out of order in the computer) I was determined to stay there so the manager took us up to the room to see if we liked it.

"Completely Ruined A Trip " Read full review on TripAdvisor 4/13/2010 Vote