The Westin Atlanta North at Perimeter Center, Atlanta, Service

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Rank

37th

Out of 426

The Westin Atlanta North at Perimeter Center	Average Price: $161 Check Rates

Hotel Class:

7 Concourse ParkWay NorthEast

Atlanta, 30328 View map

4-Star Hotel Rank: 15 of 28
Average review rating: 4.08

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , Travelocity (4) , TripAdvisor (165) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (30) bath (9) bathroom (53) bed (84) bill (6) breakfast (56) cable (6) charge (22) check in (24) complimentary (6) concierge (9) cost (12) deal (14) decor (5) dinner (7) downtown (14) fee (10) fitness center (7) food (29) front desk (45) gym (11) hotel (372) housekeeping (17) lake (16) lobby (54) location (57) manager (18) money (14) parking (38) pillow (17) pool (20) price (40) rate (32) recommend (19) restaurant (61) room (430) room service (16) service (60) sheets (10) shower (36) shuttle (29) staff (77) suite (8) towel (23) valet (9) value (8) view (24) walk (14) wireless (13)

Service

Appears in 60 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
cleanliness (9) customer (11) excellent (11) food (3) free (3) good (8) great (12) high (6) hotel (14) internet (7) most (3) nice (8)

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1. The Lakeside Grill also had good food - the service was tremendously slow one night and adequate the next time.

"Hotel in an office park - dingy Westin " Read full review on TripAdvisor 3/15/2012 Vote

2. Great hotel rooms very comfortable, service great.

"Westin Stay " Read full review on TripAdvisor 2/9/2012 Vote

3. I am a Starwood Platinum, so I have to assume I received the best service they can offer.

"Poor Experience at Westin Atlanta Perimeter North " Read full review on TripAdvisor 2/8/2012 Vote

4. The lobby lounge has a fairly extensive menu and excellent service.

"Fine for a short business trip " Read full review on TripAdvisor 1/9/2012 Vote

5. The negatives mostly pertain to simple cleanliness and service at the hotel.

"Fine for a short business trip " Read full review on TripAdvisor 1/9/2012 Vote

6. Service is great, and good atmosphere.

"Great hotel for business or family " Read full review on TripAdvisor 12/28/2011 Vote

7. Front desk service is efficient and helpful.

"I LOVE this hotel " Read full review on TripAdvisor 12/4/2011 Vote

8. Great Staff & Excellent Customer Service - from the valet & bellhop to the the receptionist, the breakfast wait staff to the housekeeping - they were all very warm and professional, and did an outstanding job to meet our every need.

"Great Staff & Excellent Customer Service + Delightful Breakfast! " Read full review on TripAdvisor 11/15/2011 Vote

9. On the other hand, I do expect CLEANLINESS, well-appointed rooms, and EXCELLENT customer service.

"Not What You Would Expect From the Name WESTIN. " Read full review on TripAdvisor 10/31/2011 Vote

10. I have experienced higher levels of cleanliness and MUCH better customer service at La Quinta and Drurry Inn.

"Not What You Would Expect From the Name WESTIN. " Read full review on TripAdvisor 10/31/2011 Vote