Omni Chicago, Chicago, Service

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Rank

21st

Out of 415

Omni Chicago	Average Price: $280 Check Rates

Hotel Class:

676 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 7 of 39
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (533) , Travelocity (14) , TripAdvisor (624) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (34) bar (81) bath (21) bathroom (100) bed (138) breakfast (174) charge (29) check in (113) check out (21) complimentary (48) concierge (74) cost (24) deal (51) deck (18) decor (19) dinner (37) downtown (62) fitness center (23) food (127) front desk (122) gym (28) hot tub (24) hotel (941) housekeeping (51) lake (16) lobby (61) location (436) lunch (18) money (24) parking (40) pillow (31) pool (145) price (83) rate (78) recommend (87) restaurant (224) room (1002) room service (76) service (273) shower (27) staff (383) street (69) suite (293) towel (27) valet (35) valet parking (25) value (32) view (126) walk (99) wireless (58)

Service

Appears in 273 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
clean (17) customer (12) desk (12) excellent (28) food (19) free (18) friendly (21) good (25) great (51) guest (12) helpful (12) hotel (58) location (24) nice (16) night (14) outstanding (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, I have to give kudos to the Omni becaue they are making some changes and the service is getting much better.

"Fine for business " Read full review on TripAdvisor 5/19/2012 Vote

2. The bellman service itself was outstanding - they were always available and able to call cabs/assist/offer change.

"Legit Surprised " Read full review on TripAdvisor 5/10/2012 Vote

3. Omni really sets the bar for luxury service.

"Legit Surprised " Read full review on TripAdvisor 5/10/2012 Vote

4. In conclusion, not the best hotel with nicest rooms, but dependable and adequate service and options.

"Good business hotel " Read full review on TripAdvisor 4/29/2012 Vote

5. Great location, nice clean suite and the service is impeccable.

"Just perfect " Read full review on TripAdvisor 4/23/2012 Vote

6. Excellent service and delicious food.

"Great Stay " Read full review on TripAdvisor 4/18/2012 Vote

7. Service was always friendly.

"Very nice hotel, great location " Read full review on TripAdvisor 4/15/2012 Vote

8. The rooms were very spacious, and service was excellent.

"Great stay, great location " Read full review on TripAdvisor 4/13/2012 Vote

9. Super clean, great turn down service.

"Excellent service " Read full review on TripAdvisor 4/11/2012 Vote

10. And you'll get complimentary pressing services.

"My family loved it. " Read full review on TripAdvisor 3/27/2012 Vote