Residence Inn Chicago, Chicago, Service

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Rank

13th

Out of 415

Residence Inn Chicago	Average Price: $264 Check Rates

Hotel Class:

410 North Dearborn Street

Chicago, 60610 View map

3-Star Hotel Rank: 4 of 73
Average review rating: 4.63

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (20) , Travelocity (14) , TripAdvisor (515) , YahooTravel (3)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) bar (73) bath (13) bathroom (57) bed (132) breakfast (545) charge (16) check in (81) check out (14) complimentary (40) cost (19) deal (16) decor (17) dinner (51) downtown (124) exercise room (12) fitness center (16) food (90) front desk (130) gym (19) hot tub (28) hotel (999) housekeeping (26) lake (32) laundry (14) lobby (137) location (437) manager (39) money (24) parking (96) pillow (13) pool (140) price (87) rate (81) recommend (103) restaurant (189) room (870) room service (13) service (160) shower (58) staff (447) street (86) suite (257) towel (26) valet (36) valet parking (29) value (49) view (154) walk (188) wireless (33)

Service

Appears in 160 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (17) customer (20) desk (14) excellent (14) free (9) friendly (16) good (15) great (38) helpful (8) hotel (46) location (18) management (6) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was excellent.

"I wouldn't stay anywhere else but here " Read full review on TripAdvisor 5/6/2012 Vote

2. Amanda Masters, the guest services manager, was very helpful in helping with my reservation.

"Good place to stay with family when visiting Chicago " Read full review on TripAdvisor 4/9/2012 Vote

3. Comfy bed, clean rooms that were very spacious, and great service from the front desk.

"Springhill Suites " Read full review on TripAdvisor 4/9/2012 Vote

4. The breakfast hostess (Veronica?) was a real treat with her upbeat song and great service and personality.

"nice place, friendly staff, good value " Read full review on TripAdvisor 3/23/2012 Vote

5. I wanted to leave a comment card to management on my way out of the awesome service she provided but couldn't find a comment box.

"Great Weekend in Chicago! " Read full review on TripAdvisor 3/12/2012 Vote

6. The service, the great and plentiful free breakfast, the cleanliness and the location were excellent.

"Great service ...great location " Read full review on TripAdvisor 2/21/2012 Vote

7. The service is good and I am going to soon return to this place for a business visit.

"Excellent place to stay " Read full review on TripAdvisor 2/12/2012 Vote

8. The service & staff were all nice and very helpful.

"Fantastic amenities, service and value. " Read full review on TripAdvisor 1/30/2012 Vote

9. Overall, the service was awesome.

"Get Away " Read full review on TripAdvisor 1/22/2012 Vote

10. The service was great and the rooms are modern and very clean.

"I would definitely stay there again. " Read full review on TripAdvisor 1/19/2012 Vote