The Ritz-Carlton Chicago (A Four Seasons Hotel)‎, Chicago, Staff

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Rank

42nd

Out of 415

The Ritz-Carlton Chicago (A Four Seasons Hotel)‎	Average Price: $465 Check Rates

Hotel Class:

160 East Pearson Street at Water Tower Place

Chicago, 60611-2124 View map

5-Star Hotel Rank: 4 of 5
Average review rating: 4.57

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (21) , TripAdvisor (393) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (53) bath (20) bathroom (76) bed (55) breakfast (66) brunch (15) charge (8) check in (43) complimentary (22) concierge (58) cost (15) deal (13) decor (16) dinner (30) downtown (15) food (73) front desk (36) gym (21) hotel (574) housekeeping (15) lake (97) lobby (127) location (223) lunch (12) manager (10) massage (11) money (13) neighborhood (7) parking (11) pillow (13) pool (50) price (28) rate (37) recommend (51) restaurant (103) room (491) room service (51) service (256) shower (38) spa (51) staff (179) street (40) suite (76) towel (12) tub (18) valet (17) value (16) view (150) walk (34)

Staff

Appears in 179 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (8) arrival (10) attentive (16) clean (10) concierge (14) courteous (8) desk (11) excellent (9) friendly (25) good (13) great (33) helpful (32) hotel (32) location (14) perfect (8) welcoming (10) wondering (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great room, great view and wonderful care from the staff & concierge.

"Excellent in every way! " Read full review on TripAdvisor 5/23/2012 Vote

2. The concierge staff was excellent.

"Life is good at the Ritz! " Read full review on TripAdvisor 5/23/2012 Vote

3. Attentive and charming staff; comfortable rooms; nice amenities; pleasant views from lakeside rooms.

"Luxury Hotel - Comfortable, Convenient " Read full review on TripAdvisor 5/4/2012 Vote

4. The staff are always ready and willing to help.

"My recent stay " Read full review on TripAdvisor 4/27/2012 Vote

5. Great Hotel in a perfect location good value excellent staff.

"great experience " Read full review on TripAdvisor 4/25/2012 Vote

6. Centrally located, spectacular clean rooms, exceptional staff, this 'Ritz Carlton' is sure to please the most discriminating traveler.

"Top Service and Accommodations " Read full review on TripAdvisor 4/23/2012 Vote

7. Wonderful staff, clean room and beautiful view of lake.

"What you would expect from Four Seasons/Ritz Carlton " Read full review on TripAdvisor 4/18/2012 Vote

8. The staff were so welcoming and added a very personal touch.

"Wonderful Hotel " Read full review on TripAdvisor 4/17/2012 Vote

9. The staff was attentive and friendly as you would expect at a Ritz Carlton.

"Good not great " Read full review on TripAdvisor 4/16/2012 Vote

10. Again, the staff was great, but in a city with a lot of GREAT hotels, this one is good, but not great.

"Good not great " Read full review on TripAdvisor 4/16/2012 Vote