Hampton Inn Majestic Chicago, Chicago, Service

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Rank

34th

Out of 415

Hampton Inn Majestic Chicago	Average Price: $239 Check Rates

Hotel Class:

22 West Monroe Street

Chicago, 60603 View map

3-Star Hotel Rank: 12 of 73
Average review rating: 4.67

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (36) , Travelocity (12) , TripAdvisor (407) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (21) bath (6) bathroom (54) bed (92) breakfast (369) charge (6) check in (45) check out (10) checkout (6) check-out (7) complimentary (31) concierge (9) cost (22) decor (36) dinner (17) downtown (91) food (51) front desk (61) gym (10) hotel (772) housekeeping (20) lake (19) lobby (109) location (364) lunch (11) manager (7) money (23) parking (52) pillow (26) pool (10) price (89) rate (40) recommend (69) restaurant (102) room (642) room service (10) service (93) sheets (10) shower (29) staff (319) street (82) suite (12) towel (22) valet (49) valet parking (25) value (42) view (36) walk (117) wireless (34)

Service

Appears in 93 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (8) desk (11) excellent (15) free (8) friendly (8) good (13) great (24) helpful (8) hotel (11) location (13) nice (8) price (9) quality (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were wonderful, friendly informative and prompt with service.

"Don't be fooled by the name " Read full review on TripAdvisor 5/8/2012 Vote

2. Great service--front desk person came down to greet us because he noted when we were coming in.

"Convenient location " Read full review on TripAdvisor 3/31/2012 Vote

3. The breakfast was nice and food delivery services was also helpful.

"Very good and comfortable " Read full review on TripAdvisor 1/24/2012 Vote

4. I am really big on customer service and these two earned A++.

"Love it! " Read full review on TripAdvisor 1/6/2012 Vote

5. The customer service at the Majestic is very good (mostly) but the quality seems to have declined since we stayed there last year.

"Not as great as I remembered. " Read full review on TripAdvisor 12/27/2011 Vote

6. The valet service was efficient and handled our car with a combination of speed and care.

"Good stay, no fuss " Read full review on TripAdvisor 12/21/2011 Vote

7. I was impressed with the staff along with the great service that they provided.

"Excellent Staff! " Read full review on TripAdvisor 11/17/2011 Vote

8. So great location, clean rooms, great service for a better price.

"Great location, service, at a better price " Read full review on TripAdvisor 11/10/2011 Vote

9. The staff were friendly and helpful, the service quick.

"Great place to stay but-- " Read full review on TripAdvisor 10/1/2011 Vote

10. The hotel is beautiful with wonderful service.

"The perfect location and a great hotel in every way! " Read full review on TripAdvisor 7/26/2011 Vote