Duane Street Hotel, New York City, Manager

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Rank

229th

Out of 676

Duane Street Hotel	Average Price: $304 Check Rates

Hotel Class:

130 Duane Street

New York City, 10013 View map

4-Star Hotel Rank: 74 of 106
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (10) , Travelocity (4) , TripAdvisor (114) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
helpful (2) hotel (3) management (8) need (2) new (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In addition, the housekeeping manager was very nice and helpful when I needed his assistance.

"Stay Experience " Read full review on TripAdvisor 3/26/2012 Vote

2. I stayed at the hotel for one week during a recent business trip to New York and was blown away by the level of service provided by everyone, from the manager down to those tasked with cleaning the rooms.

"Staff was top notch " Read full review on TripAdvisor 2/13/2012 Vote

3. The manager was extremely accommodating in regards to my requesrpt for a late check out and amending the check out date with overriding the penalty fee since the hotel was relatively not busy.

"Wonderful staff, great location, clean room, but noise issues " Read full review on TripAdvisor 10/28/2011 Vote

4. Everyone was pleasant, from the receptionist to the manager, who came over to talk with us.

"Great Place, Great Price! " Read full review on TripAdvisor 7/28/2011 Vote

5. Somewhere online I read they have a new manager who may have helped to turn around this property after a shaky start.

"July `08 at DSL " Read full review on TripAdvisor 7/10/2008 Vote

6. The manager told me she would take care of it and I didn`t need to file one.

"Hotel staff took money from my safe " Read full review on TripAdvisor 5/19/2008 Vote

7. even special requests that they couldnt do at the front desk and the manager went out of his way to make sure it was all ok.

"great stay in a pleasant friendly hotel " Read full review on TripAdvisor 9/20/2008 Vote

8. This was not the case and to be honest we found the hotel manager to be quite unhelpful and incompetent with resolving this matter- the police we're called and a statement was taken by them.

"$400 taken from our room!- NOT the first time this has happened. " Read full review on TripAdvisor 4/22/2009 Vote