Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr, Houston, Service

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Rank

60th

Out of 718

Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr	Average Daily Rate: NA Check Rates

Hotel Class:

1810 Bell Street

Houston, 77003 View map

2-Star Hotel Rank: 5 of 199
Average review rating: 4.33

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (16) , Travelocity (5) , TripAdvisor (64) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (4) bathroom (9) bed (16) bill (4) breakfast (52) check in (3) check out (1) closet (1) complimentary (5) cost (1) deal (2) deck (1) decor (1) dinner (2) downtown (38) fitness center (3) food (2) freeway (5) front desk (14) hot tub (6) hotel (106) lobby (13) location (36) lunch (3) maid (16) manager (4) money (8) neighborhood (2) parking (27) pillow (4) pool (25) price (5) rate (6) recommend (4) restaurant (6) room (76) service (11) shower (9) shuttle (2) spa (1) staff (34) street (2) suite (2) towel (1) value (6) view (2) walk (27) walk in (1) wireless (16)

Service

Appears in 11 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
friendly (2) good (2) great (2) hotel (3) price (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Here while presenting at a conference in Houston, I found the HIE downtown to be a very warm, welcoming and service-with-a-smile environment.

"Really nice stay... " Read full review on TripAdvisor 4/23/2012 Vote

2. Wireless reception was good in room while using free service but dropped immediately on activating premium service.

"Not Interested in Providing Service " Read full review on TripAdvisor 3/10/2011 Vote

3. The service staff is friendly and helpful to the level that can be expected for this hotel class.

"Not an internet friendly hotel unless you pay extra " Read full review on TripAdvisor 12/9/2010 Vote

4. Great customer service, and really good hotel for the price I got.

"Great for the price " Read full review on Expedia 1/19/2010 Vote

5. Excellent service: we had a problem with our room the first night, and needed to move.

"Excellent service, good location " Read full review on TripAdvisor 6/23/2009 Vote

6. got a smoking room (not what was booked); price thru online travel was significantly higher than hotel rate at time of visit; fantastic service & friendly employees.

"HIE Houston " Read full review on Travelocity 4/1/2008 Vote

7. Great service.

"Very nice hotel " Read full review on YahooTravel 10/4/2007 Vote

8. No shuttle service to downtown locations, long wait to get a taxi for some reason, even though you are close to downtown.

"Not the best choice for business traveler " Read full review on TripAdvisor 10/5/2011 Vote

9. Broadband (1.5MB) service was extra per day.

"Not Interested in Providing Service " Read full review on TripAdvisor 3/10/2011 Vote

10. -they double-charged me eventhough I was pre-paid with an online travel service.

"good and bad " Read full review on TripAdvisor 2/15/2008 Vote