Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr, Houston, Front Desk

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Rank

60th

Out of 718

Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr	Average Daily Rate: NA Check Rates

Hotel Class:

1810 Bell Street

Houston, 77003 View map

2-Star Hotel Rank: 5 of 199
Average review rating: 4.33

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (16) , Travelocity (5) , TripAdvisor (64) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (4) bathroom (9) bed (16) bill (4) breakfast (52) check in (3) check out (1) closet (1) complimentary (5) cost (1) deal (2) deck (1) decor (1) dinner (2) downtown (38) fitness center (3) food (2) freeway (5) front desk (14) hot tub (6) hotel (106) lobby (13) location (36) lunch (3) maid (16) manager (4) money (8) neighborhood (2) parking (27) pillow (4) pool (25) price (5) rate (6) recommend (4) restaurant (6) room (76) service (11) shower (9) shuttle (2) spa (1) staff (34) street (2) suite (2) towel (1) value (6) view (2) walk (27) walk in (1) wireless (16)

Front desk

Appears in 14 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
bug (2) complimentary (2) desk (14) friendly (3) helpful (4) inn (2) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk is very helpful and the rooms are clean.

"Great location for Houston Marathon " Read full review on TripAdvisor 1/29/2011 Vote

2. The staff at the front desk were helpful - no overly friendly - one girl had to put down her cell phone to assist us but was helpful when we asked about getting to the park.

"Pros & Cons " Read full review on TripAdvisor 7/11/2008 Vote

3. After listening to it for about an hour, we called the front desk (who wasn't there for a bit).

"They tried hard but.... " Read full review on TripAdvisor 12/29/2011 Vote

4. From the moment you arrive the friendly staff at the front desk not only make your check inn speedy, but they also give you a complimentary bag with some snacks.

"Don't think it twice. Go there! " Read full review on TripAdvisor 1/16/2011 Vote

5. From the moment you arrive the friendly staff at the front desk not only make your check inn speedy, but they also give you a complimentary bag with some snacks.

"Don't think it twice. Go there! " Read full review on TripAdvisor 1/16/2011 Vote

6. When we checked in, I asked the front desk person if we could have a view of downtown.

"Paid High Price for No Frills " Read full review on TripAdvisor 5/12/2010 Vote

7. I noticed I didn't have a charger for my cell phone so I asked at the front desk if they had a loaner.

"Great location and staff! " Read full review on TripAdvisor 4/12/2009 Vote

8. Front desk staff seemed a bit detached, but did their jobs fine.

"Excellent location " Read full review on TripAdvisor 4/17/2008 Vote

9. Front desk said they couldn't do anything - no bug spray, wouldn't move the room, etc. The manager offered to move our room the next day just as we were checking out.

"good and bad " Read full review on TripAdvisor 2/15/2008 Vote

10. Front desk said they couldn`t do anything - no bug spray, wouldn`t move the room, etc. The manager offered to move our room the next day just as we were checking out.

"good and bad " Read full review on TripAdvisor 2/15/2008 Vote