The Pierre, New York City, Manager

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Rank

268th

Out of 676

The Pierre	Average Price: $742 Check Rates

Hotel Class:

Fifth Avenue at 61st Street

New York City, 10021 View map

4-Star Hotel Rank: 82 of 106
Average review rating: 3.65

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (88)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 11 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:

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1. The lounge used to have a vibrant feel to it, but with a tree in the center of it, and what seemed like managers sunning around with their heads cut off, not able to make me feel relaxed as i sat and truly enjoyed my cocktails and the creative food.

"From a true Classic to a tragic! " Read full review on TripAdvisor 12/19/2010 Vote

2. Managers generally indifferent to issues.

"Great look, shame about the management and facilities " Read full review on TripAdvisor 10/2/2009 Vote

3. The next day the Guest Relations Manager called to let us know they were going to reduce the first night's cost by 50%.

"Great Hotel with SUPER Service " Read full review on TripAdvisor 6/1/2010 Vote

4. I called the hotel manager the day I returned home and 2 weeks later I have not heard back with any kind of apology or follow up.

"Unacceptable for this gorgeous hotel " Read full review on TripAdvisor 5/12/2010 Vote

5. The Manager at Le Caprice- the main restaurant had an off putting attitude.

"Nowhere near a Taj Hotel " Read full review on TripAdvisor 12/6/2009 Vote

6. A colleague had a chance to talk to the manager who seemed quite defensive.

"A surprisingly poor renovation " Read full review on TripAdvisor 10/31/2009 Vote

7. The manager agreed, but said he would need some time to 'investigate' the incident.

"Beyond disappointing-so many things went wrong " Read full review on TripAdvisor 10/18/2009 Vote

8. This manager asked if the sitter could come down to the front desk so she could talk with her about the incident further.

"Beyond disappointing-so many things went wrong " Read full review on TripAdvisor 10/18/2009 Vote

9. After not hearing back from the manager, and several days of getting the runaround, he referred me to a different manager who said they were still 'investigating' the incident.

"Beyond disappointing-so many things went wrong " Read full review on TripAdvisor 10/18/2009 Vote

10. That evening, I spoke with the night manager, who was quick to apologize to my husband and I.

"Beyond disappointing-so many things went wrong " Read full review on TripAdvisor 10/18/2009 Vote