The Pierre, New York City, Front Desk

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Rank

268th

Out of 676

The Pierre	Average Price: $742 Check Rates

Hotel Class:

Fifth Avenue at 61st Street

New York City, 10021 View map

4-Star Hotel Rank: 82 of 106
Average review rating: 3.65

OpinionWell Value Index: 1

Traveler reviews analyzed: TripAdvisor (88)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 18 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (2) maid (2) personable (3)

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1. The front desk was very professional and courteous and even called to check up on our satisfaction with things.

"LUXURIOUS, ELEGANT and REGAL experience " Read full review on TripAdvisor 6/26/2010 Vote

2. A great thanks to Alexandra at the front desk who made our stay memorable!she gave us the true 5 star service that you dont really see anymore nowadays.

"A classy, elegant hotel in the heart of the best city " Read full review on TripAdvisor 3/31/2010 Vote

3. Front desk was very pleasant.

"Elegant, beautiful and relaxing " Read full review on TripAdvisor 1/14/2010 Vote

4. Not only was Matthew at the front desk adorable, he was very polite and helpful.

"Perfect " Read full review on TripAdvisor 2/28/2011 Vote

5. From the front desk, to the doormen, to the elevator button pusher person and then the maids.

"Great Hotel and Location.....Just way overpriced " Read full review on TripAdvisor 11/17/2010 Vote

6. From the front desk, to the doormen, to the elevator button pusher person and then the maids.

"Great Hotel and Location.....Just way overpriced " Read full review on TripAdvisor 11/17/2010 Vote

7. Once we told the front desk, they left little notes in her room with maps and suggestions for places to see.

"The word service has a new meanng " Read full review on TripAdvisor 10/16/2010 Vote

8. The person at the front desk who checked us in (I wish I could remember his name) asked if we were celebrating a special occasion and we were: my daughter's 21st birthday.

"The Pierre is Amazing " Read full review on TripAdvisor 6/1/2010 Vote

9. When we went out that evening we mentioned it to the Front Desk and they moved us to another room while we were out.

"Great Hotel with SUPER Service " Read full review on TripAdvisor 6/1/2010 Vote

10. And the front desk never did call to check on the satisfaction of the supposed repair of the AC.

"Unacceptable for this gorgeous hotel " Read full review on TripAdvisor 5/12/2010 Vote