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OpinionWell
Rank
116th
Out of 676

Hampton Inn Madison Square Garden

Average Price: $353  
 
Hotel Class:
116 West 31st Street
New York City, 10001 View map  
2-Star Hotel Rank: 18 of 144
Average review rating: 3.96
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (17) , MyTravelGuide (9) , TripAdvisor (341) , YahooTravel (5)
SAFE TO BOOK ? (1/5 issues found)
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Checkout
Appears in 8 comments. 
100% wrote positive comments about checkout
The following words were used in comments with Checkout:
 
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1. Check-in and checkout were quick and hassel free.
"Great location and service " Read full review on TripAdvisor   5/14/2012 Vote      
2. Assortment of teas and coffeesand cereals, waffles, fresh fruit, yogurts,bagels, and hot sausage,egg and baconThe little things:bottled water, late checkout for guest with a late flight, morning breakfast greet, saftey deposit boxI will definately make this my choice of hotel for future NY tripsThanks for a memorable stay.
"Amazing Staff!! " Read full review on TripAdvisor   3/20/2012 Vote      
3. Also kept our luggage so we could enjoy New York for a couple more hours after checkout.
"Great stay for msg! " Read full review on TripAdvisor   7/12/2010 Vote      
4. An example of excellent service is when I mentioned at checkout that I didn't get my HHonor Diamond ammenities (water, snacks, newspaper) without me saying any more, clerk apologized at reduced my room rate in half.
"Five star service at a Hampton Inn " Read full review on TripAdvisor   12/22/2011 Vote      
5. When we checked in the nextMorning back at Hampton Inn they confirmed they will refund my money back for one night, upon checkout when we asked for my money back they said they are Franchise for Hilton and it is a standard practice to overbook hotels.
"Never recommend " Read full review on TripAdvisor   9/12/2011 Vote      
6. However, I was willing to let it slide since I saw how busy they were with checkins/checkouts.
"Excellent location in NYC " Read full review on TripAdvisor   1/2/2010 Vote      
7. I had requested a late checkout the night before, but was told to call back in the morning to request it.
"Excellent location in NYC " Read full review on TripAdvisor   1/2/2010 Vote      
8. If you want a better neighborhood, checkout the Residence Inn or Affinia Dumont.
"Good for Short Stay and Little Time in the Room But Be Cautious " Read full review on TripAdvisor   12/30/2007 Vote      
   
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