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Rank
209th
Out of 676

Beekman Tower

Average Price: $293  
 
Hotel Class:
3 Mitchell Place
New York City, 10017 View map  
3-Star Hotel Rank: 72 of 154
Average review rating: 3.99
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (45) , MyTravelGuide (376) , Travelocity (5) , TripAdvisor (380) , YahooTravel (12)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 18 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
complain (3)   desk (5)   expectation (2)   hotel (4)   management (20)   problem (3)   rating (2)    
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1. We didn't like the first room we were placed in as it only had a double bed (not queen as expected) but the manager was able to move us for our last two nights which was perfect for us.
"Happy Australians Abroad..Fab Location..Art Deco " Read full review on TripAdvisor   10/24/2011 Vote      
2. We then went to move our car into the parking garage and when we returned we were greeted by the reception staff and the hotel manager who agreed to upgrade us for free.
"Staff Are Amazing!!! " Read full review on TripAdvisor   5/4/2010 Vote      
3. Not their problem I guess, but the manager we spoke to had to be the rudest person I met in NY all week - we were obviously in a spot of bother, and the best she could offer us was a different (lesser) room, which would have been OK, except she insisted on charging us UPFRONT for the full room rate, plus some.
"Only average, best avoided " Read full review on TripAdvisor   1/4/2008 Vote      
4. When I tried to reason with the manager regarding the price, suggesting that the rate they were supposed to have been paid by the agent (and which we had booked at) was approximately half of this value, she refused to cooperate.
"Only average, best avoided " Read full review on TripAdvisor   1/4/2008 Vote      
5. The front desk pretended to care and said they would have the manager call.
"Didn't care for the 2" Cockroach or the $64 "upgrade" " Read full review on TripAdvisor   4/20/2012 Vote      
6. When we went downstairs to talk to the manager he/she was always on a break or never available.
"Would never stay here again, worst experience " Read full review on TripAdvisor   10/24/2011 Vote      
7. I'm sure the manager who reads these reviews and responds to them had a momentary heart attack.
"Nice hotel " Read full review on TripAdvisor   6/29/2011 Vote      
8. In addition on checking in when we complained about the room and that this is not a 3 star hotel the managers answer is you get what you get.
"Beware of what is a 3 star hotel on Priceline " Read full review on TripAdvisor   5/11/2011 Vote      
9. While the front desk people were very nice when they told us they couldn't do anything for us, the manager was nowhere to be found and WE were expected to call HIM to try to work things out.
"Tired " Read full review on TripAdvisor   2/21/2011 Vote      
10. There was never a manager available.
"Do not stay at the Beekman unless you like mice and rats in your room! " Read full review on TripAdvisor   10/2/2009 Vote      
   
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