Affinia Manhattan, New York City, Service

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Rank

31st

Out of 676

Affinia Manhattan	Average Price: $316 Check Rates

Hotel Class:

371 Seventh Avenue

New York City, 10001 View map

3-Star Hotel Rank: 12 of 154
Average review rating: 4.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (80) , MyTravelGuide (65) , Travelocity (76) , TripAdvisor (2172) , YahooTravel (27)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (59) balcony (39) bar (200) bath (93) bathroom (810) bed (628) bill (31) breakfast (258) charge (69) check in (258) check out (51) check-out (25) closet (92) complimentary (45) concierge (304) cost (76) deal (111) decor (139) dinner (70) discount (52) downtown (34) food (215) front desk (242) gym (31) hotel (3261) housekeeping (109) lobby (225) location (1354) lunch (32) manager (104) money (141) pillow (245) price (276) rate (134) recommend (349) restaurant (341) room (3782) room service (75) service (495) sheets (34) shower (210) staff (1296) street (571) suite (562) towel (108) tub (56) value (148) view (266) walk (422) wireless (75)

Service

Appears in 495 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (34) concierge (49) customer (47) desk (31) excellent (50) friendly (44) good (47) great (84) guest (24) helpful (36) hotel (107) liked (18) location (48) nice (30) night (19) recommend (20)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service actually exists at Affinia Manhattan and on an exceptional level, a rarity these days, especially in the hotel industry.

"Highly Recommended " Read full review on TripAdvisor 5/18/2012 Vote

2. The service is excellent, the rooms are huge by NYC standards, and the overall feel is very comfortable and homey.

"Great place, love the feel. " Read full review on TripAdvisor 5/17/2012 Vote

3. While the room sizes are exceptional by NYC standards and the service was excellent, I just couldn't justify paying the money.

"Great Hotel for Family. " Read full review on TripAdvisor 5/10/2012 Vote

4. The service was friendly and efficient.

"Apartment-like living in Midtown " Read full review on TripAdvisor 4/28/2012 Vote

5. Not only are the rooms nice and clean, but the service was excellent.

"wonderful stay " Read full review on TripAdvisor 4/27/2012 Vote

6. Friendly service, thanks Maureen and Rosalynn.

"Convenient, clean and just right for my family! " Read full review on TripAdvisor 4/27/2012 Vote

7. Ever person that we encountered there provided amazing service and really went out of the their way for us.

"Amazing.... Service, Room, Experience! " Read full review on TripAdvisor 4/23/2012 Vote

8. She offered some complimentary services as we were on honeymoon and she helped us during our stay.

"Nice reception but non-existent windows " Read full review on TripAdvisor 4/15/2012 Vote

9. Absolutely the BEST: Rates, Customer Service, Location, and Comfort.

"Affinia Manhatten " Read full review on TripAdvisor 4/15/2012 Vote

10. We will definitely be going back to the Affinia Manhattan because of Jenny and the wonderful spacious rooms and service they provided.

"Jenny Bytyqi is the best! " Read full review on TripAdvisor 4/11/2012 Vote