Renaissance Seattle Hotel, Seattle, Service

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Rank

33rd

Out of 267

Renaissance Seattle Hotel	Average Price: $132 Check Rates

Hotel Class:

515 Madison Street

Seattle, 98104 View map

4-Star Hotel Rank: 15 of 20
Average review rating: 3.54

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (40) , MyTravelGuide (1145) , Priceline (735) , TripAdvisor (445) , YahooTravel (18)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (50) bar (103) bath (20) bathroom (121) bed (150) breakfast (107) charge (51) check in (62) complimentary (23) concierge (98) cost (49) deal (48) decor (25) dinner (39) downtown (229) fee (38) fitness center (21) food (108) freeway (107) front desk (103) gym (22) highway (86) hot tub (25) hotel (1196) housekeeping (25) interstate (19) lobby (121) location (430) parking (313) pillow (27) pool (123) price (134) rate (62) recommend (82) restaurant (179) room (1043) room service (52) service (168) shower (37) staff (502) street (76) suite (69) to park (24) towel (26) valet (20) value (26) view (245) walk (195) waterfront (34) wireless (58)

Service

Appears in 168 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
clean (10) comfortable (11) customer (16) excellent (17) food (17) friendly (17) good (22) great (35) hotel (43) internet (13) location (10) need (8) nice (11) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great friendly compotent and knowledgeable.

"Great staff and above average food. Rooms an issue " Read full review on TripAdvisor 5/20/2012 Vote

2. Great service and excellent locaiton.

"Great Location and Great Restaurant with a View " Read full review on TripAdvisor 5/16/2012 Vote

3. And good customer service weighs slightly more for me when at a property for a work conference.

"Slightly Above Average Because of the Staff " Read full review on TripAdvisor 5/11/2012 Vote

4. The customer service was also very good.

"6 nights in Seattle " Read full review on TripAdvisor 5/4/2012 Vote

5. We were very pleased with the service, and the rooms were comfortable.

"Pleasant rooms, Reasonably good food, Fabulous top floor bar view " Read full review on TripAdvisor 4/30/2012 Vote

6. Hotel service was good.

"Hotel on top of the hill " Read full review on TripAdvisor 4/30/2012 Vote

7. But the best thing I found was the beautifu, small, top floor, uncrowded and quiet restaurant on a Saturday night with good food, great service, and wonderful views.

"Great View, Surprising Restaurant " Read full review on TripAdvisor 4/29/2012 Vote

8. The checking area was nice and the service was prompt and efficient.

"1st Time in Seattle " Read full review on TripAdvisor 4/10/2012 Vote

9. lots of renovated charm (very nice except tub old and need more power in the showerhead) and fantastic service in the included excellent breakfast buffet (smoked salmon and eggs and mueslix etc).

"close to the action...nice rooms...best service in long time...slow elevators " Read full review on TripAdvisor 4/3/2012 Vote

10. We especially received great service from Fred, the concierge who helped with dinner reservations for a group of 8-12 two nights in a row.

"A very nice stay " Read full review on TripAdvisor 3/27/2012 Vote