Renaissance Seattle Hotel, Seattle, Front Desk

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Rank

33rd

Out of 267

Renaissance Seattle Hotel	Average Price: $132 Check Rates

Hotel Class:

515 Madison Street

Seattle, 98104 View map

4-Star Hotel Rank: 15 of 20
Average review rating: 3.54

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (40) , MyTravelGuide (1145) , Priceline (735) , TripAdvisor (445) , YahooTravel (18)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (50) bar (103) bath (20) bathroom (121) bed (150) breakfast (107) charge (51) check in (62) complimentary (23) concierge (98) cost (49) deal (48) decor (25) dinner (39) downtown (229) fee (38) fitness center (21) food (108) freeway (107) front desk (103) gym (22) highway (86) hot tub (25) hotel (1196) housekeeping (25) interstate (19) lobby (121) location (430) parking (313) pillow (27) pool (123) price (134) rate (62) recommend (82) restaurant (179) room (1043) room service (52) service (168) shower (37) staff (502) street (76) suite (69) to park (24) towel (26) valet (20) value (26) view (245) walk (195) waterfront (34) wireless (58)

Front desk

Appears in 103 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (7) clean (7) clerk (6) concierge (5) desk (103) elevator (5) floor (5) friendly (15) great (8) helpful (12) hotel (7) lobby (6) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff and conceigere were all helpful and professional.

"reasonable and comfortable " Read full review on TripAdvisor 4/29/2012 Vote

2. The front desk staff was very friendly and I had a corner king room with a great view of the space needle and the waterfront (although obstructed by other buildings).

"Great Location, Slow Elevators " Read full review on TripAdvisor 3/27/2012 Vote

3. ) The front desk girl was happy, smiled, and greeted us warmly.

"The Renaissance? Try, The I-5 Noise Hotel " Read full review on TripAdvisor 3/15/2012 Vote

4. Service at the front desk and in hotel restaurants was friendly and competent.

"Everything works well! " Read full review on TripAdvisor 1/29/2012 Vote

5. The front desk staff was very welcoming, inform us of live music at the bar that evening and provided direction when needed.

"Nice Hotel for a Short Stay! " Read full review on TripAdvisor 11/30/2011 Vote

6. Front desk staff were excellent in providing a room that met my needs on the Club Floor.

"Comfortable and pleasant " Read full review on TripAdvisor 9/29/2011 Vote

7. Other than the inconsistencies with the front desk personnel, the rooms were clean and outfitted in a simple, modest, tailored style.

"Nice place, iffy staffing " Read full review on TripAdvisor 8/22/2011 Vote

8. Helpful front desk staff.

"Nice hotel, beware of noise though " Read full review on TripAdvisor 7/27/2011 Vote

9. The staff at the front desk were wonderful.

"Great Beds...Great Staff " Read full review on TripAdvisor 7/6/2011 Vote

10. Every single staff person, from the front desk folks to the cleaning person, was pleasant and went out of his or her way to 1) greet you; 2) ask if they could assist you; and 3) actually help you with your request (instead of recommending you see this person or that person).

"Nice Hotel Stellar Service " Read full review on TripAdvisor 7/4/2011 Vote