Homewood Suites by Hilton Seattle Conv. Center/Pike Street, Seattle, Front Desk

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OpinionWell
Rank

20th

Out of 267

Homewood Suites by Hilton Seattle Conv. Center/Pike Street	Average Price: $127 Check Rates

Hotel Class:

1011 Pike Street

Seattle, 98101 View map

3-Star Hotel Rank: 6 of 72
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: Travelocity (9) , Expedia (37) , Priceline (179) , MyTravelGuide (133) , TripAdvisor (328) , BedBugRegistry (1) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) balcony (44) bar (19) bath (13) bathroom (60) bed (100) breakfast (304) charge (19) check in (29) check out (13) closet (13) complimentary (53) cost (14) decor (15) dinner (91) downtown (136) fee (16) food (70) freeway (31) front desk (83) gym (15) highway (15) hotel (582) laundry (12) lobby (39) location (218) manager (30) money (17) parking (111) pillow (12) pool (43) price (55) rate (20) recommend (45) restaurant (47) room (615) service (94) shower (16) shuttle (82) staff (248) street (115) suite (258) to park (13) tub (13) valet (44) valet parking (17) value (29) view (46) walk (110) wireless (14)

Front desk

Appears in 83 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) good (4) great (5) helpful (15) hotel (11) liked (5) local (3) management (5) need (6) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Early checkin happened to be available, efficient and very pleasant front desk staff.

"Will stay here again. " Read full review on TripAdvisor 5/20/2012 Vote

2. The front desk staff was helpful and always said a greeting when I came back to the hotel.

"Nice room, good service, weird 9th floor " Read full review on TripAdvisor 2/19/2012 Vote

3. The parking guys and front desk were very helpful.

"Great room " Read full review on TripAdvisor 12/17/2011 Vote

4. It was implied by the front desk that this higher up location was quiet - NOT.

"If you get the right room location, its very nice " Read full review on TripAdvisor 11/10/2011 Vote

5. Front desk staff a bit flaky but generally good.

"Good location, great extras " Read full review on TripAdvisor 10/25/2011 Vote

6. l We were disappointed we were not able to get reservations for 'Sky City' at the Space Needle but when we mentioned at the front desk it was done along with a special dessert sent to our table making the evening perfect.

"A Great Stay in Downtown Seattle " Read full review on TripAdvisor 9/15/2011 Vote

7. Front desk staff was very good everytime we had a question about the hotel/amenities, however, answers to questions about local transportation were vague.

"Very good hotel with easy access to downtown " Read full review on TripAdvisor 8/10/2011 Vote

8. The front desk said they'd send someone to look at it and it got better, but not by very much.

"Convenient, friendly service " Read full review on TripAdvisor 7/30/2011 Vote

9. They could use more front desk help, there wasn't one time that we had a question or needed service that we didn't wait, even in non-peak times.

"Thought it was a business hotel " Read full review on TripAdvisor 7/29/2011 Vote

10. We again called the front desk to advise of the situation and they send maintenance up immediately to install a whole new seat.

"Very disappointed " Read full review on TripAdvisor 7/24/2011 Vote