Silver Cloud Hotel - Broadway, Seattle, Service

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Rank

25th

Out of 267

Silver Cloud Hotel - Broadway	Average Price: $139 Check Rates

Hotel Class:

1100 Broadway

Seattle, 98122 View map

3-Star Hotel Rank: 9 of 72
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (14) , Priceline (368) , Travelocity (6) , TripAdvisor (178) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (47) bath (8) bathroom (23) bed (48) breakfast (125) charge (26) check in (22) check out (11) complimentary (34) cost (8) decor (14) dinner (19) downtown (184) fee (13) fitness center (9) food (40) front desk (45) highway (8) hot tub (13) hotel (548) laundry (14) lobby (55) location (169) manager (7) money (11) neighborhood (27) parking (115) pillow (9) pool (61) price (49) rate (22) recommend (37) restaurant (131) room (410) room service (10) service (162) sheets (8) shower (6) shuttle (263) spa (12) staff (246) street (32) suite (13) towel (7) tub (11) value (16) view (9) walk (67) wireless (24)

Service

Appears in 162 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
clean (15) complimentary (10) customer (8) downtown (26) excellent (18) free (35) friendly (12) good (13) great (21) helpful (12) hotel (39) location (14) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was fantastic from the first phone call to the van ride over to the light rail back to the airport.

"Super Service at the Seattle Silver Cloud!!! " Read full review on TripAdvisor 5/15/2012 Vote

2. The service is fantastic but the pool is only open for 6 hours each day from 4pm-10pm.

"Great Hotel, Limited Pool Hours " Read full review on TripAdvisor 4/2/2012 Vote

3. Has a great free shuttle service that helps makes it a great location.

"Fun location near downtown, sterile rooms and building " Read full review on TripAdvisor 3/5/2012 Vote

4. Good French onion soup, good martini, friendly service.

"clean, comfy, hotel bar a pleasure... " Read full review on TripAdvisor 1/27/2012 Vote

5. We find the SIlver Cloud facilities and service consistently good.

"clean, comfy, hotel bar a pleasure... " Read full review on TripAdvisor 1/27/2012 Vote

6. The shuttle service - excellent.

"Drafty and fitted sheets don't fit " Read full review on TripAdvisor 11/29/2011 Vote

7. Shuttle service was awesome.

"Very roomy, very comfy, very clean " Read full review on TripAdvisor 11/28/2011 Vote

8. Don't expect consistently friendly and helpful service (evening staff we had were extremely helpful; daytime staff had poor attitudes and were unhelpful and did not take initiative).

"Very cold rooms, inconsistent service, unreliable shuttle " Read full review on TripAdvisor 11/14/2011 Vote

9. The service is fantastic.

"everything's perfect - location, service, room, amenities " Read full review on TripAdvisor 11/9/2011 Vote

10. Although it is a bit out of the way from downtown, the shuttle service was prompt and accomodating.

"Good location. Nice functional hotel. Nothing too fancy. Good place to stay if you're visiting the medical centers " Read full review on TripAdvisor 9/12/2011 Vote