Silver Cloud Inn - Lake Union, Seattle, Service

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Rank

9th

Out of 267

Silver Cloud Inn - Lake Union	Average Price: $119 Check Rates

Hotel Class:

1150 Fairview Avenue North

Seattle, 98109 View map

3-Star Hotel Rank: 1 of 72
Average review rating: 4.48

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (68) , MyTravelGuide (14) , Priceline (134) , Travelocity (7) , TripAdvisor (399) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) balcony (14) bar (24) bath (13) bathroom (32) bed (57) breakfast (385) charge (13) check in (30) complimentary (59) cost (13) deal (10) decor (10) dinner (19) discount (8) downtown (200) exercise room (8) fitness room (8) food (48) front desk (58) gym (15) hot tub (26) hotel (594) lake (315) laundry (17) lobby (43) location (221) money (16) parking (248) pillow (7) pool (123) price (56) rate (30) recommend (69) restaurant (136) room (571) service (181) sheets (9) shower (8) shuttle (362) staff (222) street (78) suite (31) to park (14) towel (10) value (41) view (209) walk (85) waterfront (11) wireless (29)

Service

Appears in 181 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
clean (11) downtown (37) excellent (13) free (74) friendly (18) good (18) great (53) hotel (35) lake (13) location (25) nice (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The view is terrific and the service superb.

"Can't be beat " Read full review on TripAdvisor 1/2/2012 Vote

2. The FREE shuttle service was fantastic.

"Great Hotel-Super Convenient, Free Parking & Shuttle " Read full review on TripAdvisor 12/25/2011 Vote

3. The customer service was awesome as well.

"Great location and room " Read full review on TripAdvisor 12/21/2011 Vote

4. The shuttle driver, John was so accomodating with great customer service.

"Great location and room " Read full review on TripAdvisor 12/21/2011 Vote

5. Service by the staff was excellent, and with the discounted rate we received, we just could not ask for more.

"Top Notch for Many Reasons " Read full review on TripAdvisor 11/29/2011 Vote

6. The free shuttle service to downtown was a very nice benefit, too.

"Very Pleased " Read full review on TripAdvisor 11/8/2011 Vote

7. Service was friendly from front desk staff to shuttle drivers.

"Great value " Read full review on TripAdvisor 11/6/2011 Vote

8. They offer free shuttle service to downtown area; excellent service, ran every 15 minutes, just sign up.

"Great hotel, price, rooms and staff " Read full review on TripAdvisor 10/24/2011 Vote

9. The shuttle service is a really great feature, parking is free and really secure, and the reception on Tuesday night was very fun--good food, wine and beer and live music.

"Tuesday night is really wonderful " Read full review on TripAdvisor 10/23/2011 Vote

10. The service was friendly and efficient.

"The best stay in Seattle " Read full review on TripAdvisor 10/13/2011 Vote