Grand Hyatt Seattle, Seattle, Front Desk

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Rank

4th

Out of 267

Grand Hyatt Seattle	Average Price: $152 Check Rates

Hotel Class:

721 Pine Street

Seattle, 98101 View map

4-Star Hotel Rank: 3 of 20
Average review rating: 4.55

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (13) , Priceline (246) , Travelocity (13) , TripAdvisor (555) , YahooTravel (42)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (41) bar (56) bath (69) bathroom (317) bathtub (28) bed (168) bill (19) breakfast (122) charge (55) check in (91) closet (31) complimentary (20) concierge (63) cost (34) deal (22) decor (29) dinner (37) downtown (172) food (89) front desk (79) gym (45) hotel (1025) housekeeping (34) lobby (102) location (392) money (26) parking (81) pillow (29) pool (19) price (61) rate (59) recommend (106) restaurant (156) room (1059) room service (47) sauna (23) service (193) shower (158) spa (19) staff (360) street (52) suite (160) towel (27) tub (116) valet (49) valet parking (25) view (275) walk (155) waterfront (29) wireless (34)

Front desk

Appears in 79 comments.

89% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (4) charged (4) concierge (9) desk (83) friendly (11) great (5) helpful (11) hotel (10) liked (5) nice (4) professional (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon check-in, the front desk clerk gave us a spacious corner room, which consisted of a small marble foyer, a living room with a sofabed, chair, desk, and mini-bar with a flat screen, a beautiful, spacious bathroom with a soaking tub and a shower, two large closets, and a bedroom with a king bed, flat screen, dresser and nightstand.

"Staff surpassed expectations, more than once " Read full review on TripAdvisor 4/9/2012 Vote

2. We called the front desk and reached a clerk who sounded like he was expecting the call.

"One bad night, two good ones " Read full review on TripAdvisor 11/17/2011 Vote

3. Front desk, bellmen & doormen very helpful.

"Great Experience! " Read full review on TripAdvisor 8/24/2011 Vote

4. The front desk staff was friendly, however concierge was not very helpful in providing information regarding dining options in the area ( for nice dining the hotel only offers Ruth Chris Steakhouse).

"A Ray of Sunshine for Seattle " Read full review on TripAdvisor 7/28/2011 Vote

5. Check out was smooth, the front desk and staff always greeted you professionally and always available for questions.

"Perfect Stay " Read full review on TripAdvisor 6/23/2011 Vote

6. The front desk staff was very helpful and friendly.

"Beautifully updated room and bathroom, with luxurious linens and amenities! " Read full review 12/22/2010 Vote

7. Everyone from the valet to the front desk to the room service delivery was friendly.

"We were treated like we paid full price for the room. " Read full review 12/15/2010 Vote

8. Helpful front desk, clean rooms, deluxe soap and shampoo.

"Want complimentary coffee and tea in the room. " Read full review 12/7/2010 Vote

9. What I want to say is that FRONT DESK AGENT was very polite and attentive.

"5 STAR - ***** " Read full review on TripAdvisor 11/15/2010 Vote

10. What I want to say is that FRONT DESK AGENT was very polite and attentive.

"5 STAR - ***** " Read full review on TripAdvisor 11/15/2010 Vote