Four Seasons Resort Lana'i, The Lodge at Koele, Lanai City, Manager

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Rank

1st

Out of 9

Four Seasons Resort Lana'i, The Lodge at Koele	Average Daily Rate: NA Check Rates

Hotel Class:

1 Keomoku Highway

Lanai City, 00000 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.75

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (236)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 12 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
cares (2) friendly (2) management (13) personable (2) resort (2)

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1. A very professional manager promptly took the check and took care of it.

"Beautiful, Calm, Relaxing and Unique Resort! " Read full review on TripAdvisor 3/14/2012 Vote

2. We met Tom the manager of the two resorts while there, he was very friendly and we had a nice discussion with him.

"Once again a wonderful stay " Read full review on TripAdvisor 2/28/2012 Vote

3. A special thanks to Shane, young manager in training from Kentucky, who took care of our needs at Xmas buffet and gave us helpful tips onn where to go off-roading with the jeep we rented.

"Koele / Manele Bay Outstanding Location & Service " Read full review on TripAdvisor 1/22/2012 Vote

4. The manager comes out and like she's doing us a huge favor announces she's comping the breakfast check.

"Beautiful hotel, servce nowhere near up to par " Read full review on TripAdvisor 1/15/2012 Vote

5. I am afraid to say that the service was largely poor, save for some decent overseas managers.

"Not the four seasons standard - but lovely place to chill out " Read full review on TripAdvisor 1/25/2008 Vote

6. The restaurant manager, Jessie, was a true quality person in every way, even when we ran into her on her day off - still smiling, friendly and cordial as ever.

"Loved the Lodge! " Read full review on TripAdvisor 6/4/2007 Vote

7. The manager came over to pour our wine once, still ignoring all the other tables.

"Beautiful hotel, servce nowhere near up to par " Read full review on TripAdvisor 1/15/2012 Vote

8. We had to show the bill to a manager who finally showed up.

"Beautiful hotel, servce nowhere near up to par " Read full review on TripAdvisor 1/15/2012 Vote

9. I got up and found what appeared to be a manager who was standing idly around by the hostess stand.

"Beautiful hotel, servce nowhere near up to par " Read full review on TripAdvisor 1/15/2012 Vote

10. We were immediately greeted with cool towels, bottled water and personal greetings by the Resort Manager, Todd Yamaoka and the Assistant Manager, Edith Mirafuentes.

"Definitely a Wow factor hotel!!! " Read full review on TripAdvisor 8/23/2011 Vote