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Four Seasons Resort Lana'i, The Lodge at Koele
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OpinionWell
Rank
1st
Out of 9
Four Seasons Resort Lana'i, The Lodge at Koele
Average Daily Rate: NA
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Hotel Class:
1 Keomoku Highway
Lanai City, 00000
View map
4-Star Hotel Rank:
1 of 2
Average review rating:
4.75
OpinionWell Value Index:
NA
Traveler reviews analyzed:
TripAdvisor
(
236
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(14)
balcony
(9)
bar
(18)
bathroom
(22)
beach
(153)
beachfront
(6)
bed
(14)
bill
(5)
breakfast
(51)
charge
(9)
check in
(8)
check out
(8)
complimentary
(18)
concierge
(17)
cost
(10)
deal
(6)
decor
(12)
dinner
(56)
fitness center
(6)
food
(109)
front desk
(25)
gym
(5)
hot tub
(5)
hotel
(205)
housekeeping
(18)
landscape
(13)
lobby
(36)
location
(29)
lunch
(22)
manager
(12)
massage
(9)
ocean
(17)
pool
(100)
price
(28)
rate
(9)
recommend
(38)
restaurant
(63)
room
(309)
room service
(19)
service
(166)
shower
(10)
shuttle
(117)
spa
(21)
staff
(115)
suite
(17)
towel
(19)
tub
(8)
value
(10)
view
(46)
walk
(32)
See more
Front desk
Appears in 25 comments.
42% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
free
(2)
helpful
(4)
hotel
(5)
liked
(2)
need
(2)
problem
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
When I told the
front desk
staff she acted like I was annoying her and said - oh sorry.
"Good - But Not as Good as other Four Seasons "
Read full review
on
TripAdvisor
1/19/2012
Vote
2.
We don't golf, but we made use of the free clubs from the
front desk
to try out the putting range on the grounds (lots of fun even for us amateurs), and also tried lawn croquet.
"Exclusive, serene honeymoon getaway "
Read full review
on
TripAdvisor
10/18/2011
Vote
3.
The bellmen, concierge and
front desk
staff were all amazing.
"Resort amazing, restaurant a huge disappointment "
Read full review
on
TripAdvisor
7/12/2011
Vote
4.
) The
front desk
s at both properties were uber-friendly and helpful.
"Unique, tranquil and relaxing stay "
Read full review
on
TripAdvisor
6/7/2008
Vote
5.
Only two things bugged us: we had to call the
front desk
and have them get engineering to turn off the heating and AC - it could not be done in the room - and it was difficult to change the channels on the TV (a common hotel problem).
"Old-world elegance in the cool highlands of Lanai "
Read full review
on
TripAdvisor
4/20/2012
Vote
6.
We went to the
front desk
and the staff there said nothing was noted on our account - but they quickly accommodated us.
"Once again a wonderful stay "
Read full review
on
TripAdvisor
2/28/2012
Vote
7.
In general, the staff is eager to please, but as others have mentioned, some of the
front desk
workers aren't up to the high standard of the hotel.
"Exceptional, again "
Read full review
on
TripAdvisor
2/15/2012
Vote
8.
If there is one aspect of this hotel that we had to pick on, it was the
front desk
and the concierge.
"Quiet and relaxing vacation for couples "
Read full review
on
TripAdvisor
2/1/2012
Vote
9.
We asked the
front desk
if we could change rooms, and they moved us to a Koele Deluxe room.
"Quiet and relaxing vacation for couples "
Read full review
on
TripAdvisor
2/1/2012
Vote
10.
There was one lady at the
front desk
, and she was on the phone.
"Quiet and relaxing vacation for couples "
Read full review
on
TripAdvisor
2/1/2012
Vote
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