Summer Bay Resorts Las Vegas Desert Club, Las Vegas, Service

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OpinionWell
Rank

31st

Out of 481

Summer Bay Resorts Las Vegas Desert Club	Average Price: $101 Check Rates

Hotel Class:

3950 Koval Lane

Las Vegas, 89109 View map

3-Star Hotel Rank: 7 of 92
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (27) , TripAdvisor (307)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (33) balcony (45) bar (19) bath (43) bathroom (58) bathtub (26) bed (89) breakfast (26) check in (77) check out (21) closet (37) concierge (13) cost (16) deal (23) downtown (13) fee (14) food (31) front desk (56) hot tub (50) hotel (127) housekeeping (19) laundry (26) laundry room (14) lobby (11) location (145) maid service (13) money (34) parking (62) patio (16) pillow (18) pool (297) price (41) recommend (71) restaurant (26) room (497) service (158) sheets (14) shower (56) shuttle (288) staff (151) street (44) suite (82) towel (59) tub (40) value (14) view (29) walk (159) walk in (21) walk-in (13) wireless (26)

Service

Appears in 158 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
convenient (8) customer (9) desk (8) excellent (14) free (9) friendly (9) good (14) great (24) hotel (11) location (15) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Shuttle service to the Strip was excellent.

"Well satisfied with our stay " Read full review on TripAdvisor 5/14/2012 Vote

2. Service was friendly and fast.

"great place to stay " Read full review on TripAdvisor 5/8/2012 Vote

3. Their free shuttle service to the strip and back (Ballys, Venetian, New York) was great for getting around.

"great place to stay " Read full review on TripAdvisor 5/8/2012 Vote

4. And the service was prompt and courtious.

"Not quite what we were expecting... " Read full review on TripAdvisor 4/7/2012 Vote

5. The Room/Customer Service - The rooms were awesome.

"Beautiful resort...exactly as expected. " Read full review on TripAdvisor 3/5/2012 Vote

6. Shuttles - The best service that Desert Club could ever offer.

"Beautiful resort...exactly as expected. " Read full review on TripAdvisor 3/5/2012 Vote

7. We stayed over the New Year holiday weekend so services were affected by this.

"Great family accommodation close to Strip " Read full review on TripAdvisor 1/9/2012 Vote

8. The service from the front desk is impeccable and they are happy to drive you to your room on their little golf carts.

"Outstanding accommodation " Read full review on TripAdvisor 12/31/2011 Vote

9. The shuttle service helps a ton - and be ready to walk to the good stuff.

"WELL it's not the Bellagio - but it was okay! " Read full review on TripAdvisor 12/30/2011 Vote

10. Shuttle service was great and very nice to use.

"Enjoyed our stay " Read full review on TripAdvisor 12/18/2011 Vote