Summer Bay Resorts Las Vegas Desert Club, Las Vegas, Front Desk

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Rank

31st

Out of 481

Summer Bay Resorts Las Vegas Desert Club	Average Price: $101 Check Rates

Hotel Class:

3950 Koval Lane

Las Vegas, 89109 View map

3-Star Hotel Rank: 7 of 92
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (27) , TripAdvisor (307)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (33) balcony (45) bar (19) bath (43) bathroom (58) bathtub (26) bed (89) breakfast (26) check in (77) check out (21) closet (37) concierge (13) cost (16) deal (23) downtown (13) fee (14) food (31) front desk (56) hot tub (50) hotel (127) housekeeping (19) laundry (26) laundry room (14) lobby (11) location (145) maid service (13) money (34) parking (62) patio (16) pillow (18) pool (297) price (41) recommend (71) restaurant (26) room (497) service (158) sheets (14) shower (56) shuttle (288) staff (151) street (44) suite (82) towel (59) tub (40) value (14) view (29) walk (159) walk in (21) walk-in (13) wireless (26)

Front desk

Appears in 56 comments.

65% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) golf (3) helpful (7) internet (4) nice (3) night (9) secure (2) service (6) shuttle (4) staff (5) upgraded (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service from the front desk is impeccable and they are happy to drive you to your room on their little golf carts.

"Outstanding accommodation " Read full review on TripAdvisor 12/31/2011 Vote

2. The night guy didn't seem to be all that into his job when we checked in but overall the people at the front desk were nice to deal with.

"Outdated and a bit of a walk to the strip " Read full review on TripAdvisor 11/18/2011 Vote

3. Anytime we asked the front desk for anything they were so helpful and fulfilled our request.

"Great Customer Service! " Read full review on TripAdvisor 10/22/2011 Vote

4. All the service personnel that we encountered during our stay couldn't have been friendlier, or more helpful, from the front desk (one exception) to the bellmen to the hard working laborers keeping everything spotless.

"Top Notch property!! Tireless attention to detail; stayed 9/24-9/30 " Read full review on TripAdvisor 10/9/2011 Vote

5. The free popcorn at the front desk totally made up for it.

"Could not have been better! " Read full review on TripAdvisor 7/22/2011 Vote

6. The conversation went like this with the front desk: 'I can't get onto the internet or get a code from the automated system.

"Summer (Bay) of our (somewhat) Discontent... " Read full review on TripAdvisor 6/6/2011 Vote

7. We only got fresh towels when i called the front desk but no trash pick up or any cleaning.

"Great deal " Read full review on TripAdvisor 5/28/2011 Vote

8. The best thing I can say about the place is that the people that work there are great and friendly - especially the security guards and front desk.

"Avoid until Construction is over... if it ever is. " Read full review on TripAdvisor 5/11/2011 Vote

9. Front desk personel were friendly and efficient.

"Amazing place! Cannot wait to go back. " Read full review on TripAdvisor 4/18/2011 Vote

10. When we finally arrived we were starving so the front desk person(Andrew) recommended Ellis Island up the street it looks a little divy but oh my god the food is amazing so good we went there a few times to eat.

"awesome " Read full review on TripAdvisor 3/23/2011 Vote