Arnott's Lodge, Hilo, Refund

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Rank

6th

Out of 43

Arnott's Lodge	Average Price: $60 Check Rates

Hotel Class:

98 Apapane Rd.

Hilo, View map

0-Star Hotel Rank: 1 of 36
Average review rating: 2.54

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (94) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 8 comments.

33% wrote positive comments about refund

The following words were used in comments with Refund:

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1. with free pizza and beer (refundable deposit of $5 per person that you get back if you show up).

"Very satisfied " Read full review on TripAdvisor 8/5/2010 Vote

2. On saturday evenings there is a guest appreciation evening, where Doug provides pizza and beers/soft drinks for the guests (a refundable $5 is required for planning purposes, no shows contribute to the cost of the food, the rest get your money back - good plan I think!).

"Lovely Place, the nicest I stayed in! " Read full review on TripAdvisor 8/26/2008 Vote

3. The entire bus, bar one, argued their case the next day at reception and received a 50% refund.

"Arnott's Adventure Tours - Be Warned " Read full review on TripAdvisor 3/25/2009 Vote

4. Arnott will run these tours regardless of the current weather conditions at the summit and no refund is offered.

"Arnott's Adventure Tours - Be Warned " Read full review on TripAdvisor 3/25/2009 Vote

5. My recommendation is to book with the clear statement that you want a partial refund in the event of a 'no go'.

"Arnott's Adventure Tours - Be Warned " Read full review on TripAdvisor 3/25/2009 Vote

6. Note that the refund was not offered, it had to be argued and you will need to go out of your way to do this.

"Arnott's Adventure Tours - Be Warned " Read full review on TripAdvisor 3/25/2009 Vote

7. Went to the front desk to get a refund and showed them the welts their bed bugs had left on me.

"Stay if you like Bed Bugs and terible service " Read full review on TripAdvisor 4/13/2010 Vote

8. She told me rudely that they aware of the problem and that no refund would be given.

"Stay if you like Bed Bugs and terible service " Read full review on TripAdvisor 4/13/2010 Vote