Four Seasons Resort Hualalai at Historic Ka'upulehu, Kailua-Kona, Service

OpinionWell's Blog

Home » United States » Hawaii » Kailua-Kona Hotels » Four Seasons Resort Hualalai at Historic Ka'upulehu

OpinionWell
Rank

1st

Out of 25

Four Seasons Resort Hualalai at Historic Ka'upulehu	Average Price: $900 Check Rates

Hotel Class:

72-100 Ka'upulehu Drive

Kailua-Kona, View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.46

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (555)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (53) balcony (15) bar (56) bath (20) bathroom (38) beach (384) bed (52) bill (17) breakfast (104) cabana (33) charge (27) check in (33) check out (18) complimentary (26) concierge (49) cost (45) dinner (121) fee (16) food (214) front desk (23) gym (41) hotel (381) housekeeping (38) landscape (29) lobby (32) location (83) lunch (53) manager (23) massage (36) money (25) ocean (186) parking (18) pool (486) price (72) rate (17) recommend (54) restaurant (191) room (607) room service (23) service (335) shower (122) spa (113) staff (267) steam (13) suite (69) towel (49) valet (31) value (20) view (170) walk (49)

Service

Appears in 334 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
amazed (19) beach (19) beauty (21) best (14) excellent (28) expectation (17) food (33) good (14) great (26) hotel (44) impeccable (14) outstanding (17) pool (58) resort (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The service is impeccable, the site remote and removed and the rooms are newly renovated with 'green' initiatives after damage from the 2011 Great Japan Earthquake and Tsunami.

"There are good reasons this resort is rated #1 " Read full review on TripAdvisor 5/22/2012 Vote

2. Service staff were friendly and attentive.

"This hotel should be the standard by which other hotels are measured! " Read full review on TripAdvisor 5/13/2012 Vote

3. We were met with excellent service from the valet, who took our bags and our rental car.

"Hit and Miss " Read full review on TripAdvisor 5/10/2012 Vote

4. the best service, most spotless hotel I have ever been in.

"fantastic " Read full review on TripAdvisor 5/7/2012 Vote

5. There are three beautiful pools with excellent service as well.

"A Four Seasons Hotel " Read full review on TripAdvisor 5/2/2012 Vote

6. A magical place which the other reviews already attest to, but I will share a tidbit which serves as a good example of the impeccable service: we were lounging by the pool feeling very chilled out, and suddenly, maybe somewhat unusual for Hawaii, some scattered grey clouds appeared.

"I'll keep it short " Read full review on TripAdvisor 4/29/2012 Vote

7. I understand paying a premium for a premium location and premium service but this place just about crosses the line or being reasonable.

"You Pay for Excellence " Read full review on TripAdvisor 4/23/2012 Vote

8. There is a reason stars love this resort- privacy, solitude and service.

"The Hawaii that you dream of & yearn for. " Read full review on TripAdvisor 4/23/2012 Vote

9. Beach and pool services are fantastic, cocktails and food are fabulous, rooms are great, fitness classes and facilities are world class and no other four seasons resort has anything like those in Hualalai Great place for nice and long walks along the beach This is the best Four Seasons destination resort we know in so many most important respects.

"This is a paradise. Food is fabulous but fitness classes will keep you slim and toned. Great beach and fantastic servce " Read full review on TripAdvisor 4/13/2012 Vote

10. Service: Excellent.

"Beautiful Resort with Great Service " Read full review on TripAdvisor 4/10/2012 Vote