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Rank
135th
Out of 543

Holiday Inn Main Gate East

Average Price: $91  
 
Hotel Class:
5711 West Irlo Bronson Memorial Kissimmee
Orlando, 34746 View map  
5-Star Hotel Rank: 9 of 21
Average review rating: 3.54
OpinionWell Value Index: 4
Traveler reviews analyzed: Travelocity (5) , TripAdvisor (180)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 29 comments. 
25% wrote positive comments about manager
The following words were used in comments with Manager:
free (3)   hotel (3)   housekeeping (3)   management (30)   night (3)    
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1. Frankie (the manager) you are doing a GREAT JOB and M&M (Maria and Melissa) I can not say thank you enough for everything.
"You Must Stay Here! Great Hotel! " Read full review on TripAdvisor   6/20/2010 Vote      
2. Staff were very friendly and went out of their way to help, the front desk manager even personally saw to it that we got on the free transportation to the parks, and ran back inside to get us a schedule for our return.
"Excellent Hotel " Read full review on TripAdvisor   10/27/2008 Vote      
3. I tried calling but the manager seems to be busy all te time, so I'm going there to try to get my money back.
"This plac is horrible, dirty and the manager lie to us " Read full review on TripAdvisor   7/22/2010 Vote      
4. However I was charged for one day of the three days we booked and when I called back to the Hotel the next day and asked to speak with the manager she told me that the manager was unavailable to speak with me because she was busy with the police and one of the hotel guest.
"DON'T STAY AT THIS NASTY AND UNSAFE HOTEL " Read full review on TripAdvisor   7/8/2010 Vote      
5. My opinion of this establishment is based on the following: had to have maintenance come up and fix safe on the first day (wouldn't lock), our room went uncleaned an entire day (we were not on the property from 8:00 a.m. until 10:00 p.m.), there was a turantula in our room (yes -- a huge spider of which I took pictures) which required two horrified men at 11:00 pm to kill, fire alarms going off during the night (yes, evacuations to tower one -- oddly enough, tower two never even knew), small over-crowed pool of which we never saw anybody tending to, bar/lounge that didn't open until 3:00 p.m. and, the killer one, we left the property for a day only to return and find our prepaid room had been rented out to somebody else who actually was kind enough to return some of our personal possessions--several items, however, mysteriously disappeared 'it was a housekeeping error' was all we got from the manager.
"Will never stay at a Holiday Inn again! " Read full review on TripAdvisor   6/23/2010 Vote      
6. The staff was wonderful and when turned my comment card in I had a message before I got home about a concern I had, They sent me a link for further stays for reservations and the managers name.
"Stay whenever I am in the area " Read full review on TripAdvisor   4/26/2010 Vote      
7. A few days before our stay, I called the hotel and asked to speak to a manager.
"Nice Hotel for the $$. " Read full review on TripAdvisor   3/4/2010 Vote      
8. Later that afternoon the night manager called and told me that I needed to take my dogs to a kennel and he had contacted one for me to take my dogs to.
"Filthy, Terrible treatment " Read full review on TripAdvisor   1/17/2010 Vote      
9. When we arrived the night manager had lost our reservation, and then made us wait for one hour while he found it.
"Filthy, Terrible treatment " Read full review on TripAdvisor   1/17/2010 Vote      
10. After that, the egyption Manager refused to speak to me, how unprofessional is that .
"Hotel over rated " Read full review on TripAdvisor   9/20/2009 Vote      
   
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