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Rank
110th
Out of 468

The Wave Hotel

Average Daily Rate: NA  
 
Hotel Class:
350 OCEAN DRIVE
Miami, 33139 View map  
2-Star Hotel Rank: 17 of 118
Average review rating: 3.03
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (82)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 25 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   good (3)   guest (2)   helpful (5)   hotel (3)   rude (2)   staff (4)   useful (3)   valet (3)    
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1. To end on a (small!) positive note though, Jose at the front desk was nice, and the bartender with the shaved head (did not get his name) was honest and helpful in regard to finding less pricey drinks.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
2. The good points:As mentioned above, the service was very good, the front desk provided assistance whenever needed and the location is right accross the street from the beach and it is only a short walk to the action.
"Nice Hotel, Good Service " Read full review on TripAdvisor   4/28/2008 Vote      
3. The front desk staff is very friendly, but at times, very busy.
"Not bad - not great " Read full review on TripAdvisor   2/26/2008 Vote      
4. The front desk staff is very pleasant and helpful and as usual (this was our third stay here) we got assigned a room immediately upon arrival although it was several hours before check-in.
"You get what you pay for... " Read full review on TripAdvisor   6/17/2007 Vote      
5. After thinking about it some more, particularly about how badly managed The Wave Hotel is, I decided to check with the front desk to make sure that I was not being charged for days I did not use valet parking.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
6. After our first night's rest, we were told by front desk staff that the heater in the room does not work at all.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
7. It would shut off every day, and we had to call the front desk daily to get it working again.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
8. The woman at the front desk immediately asked, 'Did you tell anyone that you no longer wanted to use valet parking?' I replied, 'No, but I also did not tell anyone I wanted to use valet parking for my entire stay.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
9. He then became rude with me, a (paid) guest in his hotel, and told the woman at the front desk to refund my money because he 'did not have time for this right now.
"WORST HOTEL EXPERIENCE EVER!!! " Read full review on TripAdvisor   3/20/2010 Vote      
10. We were able to get there early on check in day and change clothes in the bathrooms, leave our bags with the front desk and go to the beach.
"The Wave Hotel review " Read full review on Travelocity   4/1/2009 Vote      
   
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