Staybridge Suites Las Vegas, Las Vegas, Front Desk

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Rank

52nd

Out of 481

Staybridge Suites Las Vegas	Average Price: $167 Check Rates

Hotel Class:

5735 Dean Martin Drive

Las Vegas, 89118 View map

3-Star Hotel Rank: 16 of 92
Average review rating: 4.73

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (23) , TripAdvisor (170)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) balcony (31) bath (7) bathroom (43) bed (52) breakfast (134) cabana (5) charge (7) check in (23) closet (5) complimentary (23) cost (5) deal (5) dinner (18) exercise room (6) fee (6) food (24) freeway (14) front desk (41) gym (9) highway (11) hot tub (6) hotel (317) housekeeping (8) laundry (11) lobby (18) location (46) manager (10) money (11) parking (21) pillow (5) pool (95) price (28) rate (16) recommend (40) restaurant (12) room (292) service (40) shower (31) shuttle (93) spa (6) staff (113) street (6) suite (158) towel (14) tub (16) value (27) view (32) walk (20) wireless (18)

Front desk

Appears in 41 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) guest (3) helpful (5) hotel (6) liked (2) linen (2) maintenance (4) phone (2) price (2) problem (2) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had a problem with the AC not cooling down when we arrived, maintenance man spent ages trying to find a fault, told us he was off duty an hour earlier?, and didnt really identify a fault other than keep the curtains closed cos it was hot, anyway it did the trick, front desk and maintenance supervisor made follow up calls to make sure we were happy.

"Excellent hotel, minor problems taken seriously. " Read full review on TripAdvisor 5/16/2012 Vote

2. Jeremy and Renny at the front desk treated us like we were relatives visiting their home.

"Absolutely a Winner! " Read full review on TripAdvisor 1/1/2012 Vote

3. Service: front desk employees were excellent,; patient, cheerful, and helpful.

"Exceeded expectations and then some. " Read full review on TripAdvisor 10/30/2009 Vote

4. When we arrived at the hotel we inquired as to the best available rate and the front desk clerk quoted us $25 more than the online price for the hotel.

"$75 non-refundable pet fee and higher prices than online. " Read full review on TripAdvisor 10/14/2009 Vote

5. The hotel was very clean and modern looking, the front desk staff was really helpful.

"Great hotel! " Read full review on TripAdvisor 10/2/2009 Vote

6. The front desk staff was very pleasant and helpful as well.

"very thoughtful hotel " Read full review on TripAdvisor 9/9/2009 Vote

7. The kitchen was fully equipped if we had wanted to cook, but the lovely front desk clerk had already told us about some nearby restaurants that were very good and reasonably priced.

"Luxury at a great price! " Read full review on TripAdvisor 7/7/2009 Vote

8. Front desk/management staff was very friendly and professional.

"Great Place to Stay " Read full review on TripAdvisor 7/4/2009 Vote

9. Sandra at the front desk took care of that.

"Can't wait until our next visit " Read full review on TripAdvisor 7/3/2009 Vote

10. Check-in was a breeze and very friendly front desk staff.

"Not that great!? " Read full review on TripAdvisor 6/30/2009 Vote