InterContinental Dallas, Dallas, Front Desk

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Rank

33rd

Out of 453

InterContinental Dallas	Average Price: $163 Check Rates

Hotel Class:

15201 Dallas Parkway

Dallas, 75001 View map

5-Star Hotel Rank: 4 of 18
Average review rating: 3.43

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (691) , Travelocity (8) , TripAdvisor (160)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) ballroom (8) bar (27) bath (7) bathroom (20) bathtub (4) bed (52) bill (5) breakfast (32) cable (4) charge (9) check in (19) complimentary (7) concierge (14) cost (6) deal (10) decor (9) dinner (7) downtown (4) food (39) front desk (28) highway (4) hotel (281) housekeeping (7) lobby (59) location (53) manager (10) money (12) parking (32) pillow (18) pool (14) price (29) rate (22) recommend (9) restaurant (51) room (258) room service (22) service (52) sheets (7) shower (13) shuttle (20) staff (71) suite (9) to park (4) towel (20) valet (16) value (6) view (7) walk (11) wireless (32)

Front desk

Appears in 28 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (4) hot (2) hotel (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Having the option to print off my flight and booking information at the front desk was a nice option too.

"Amazing customer service! " Read full review on TripAdvisor 3/18/2012 Vote

2. Sandy at the front desk had a positive attitude even with the rush of crazy ladies checking in.

"Amazing customer service! " Read full review on TripAdvisor 3/18/2012 Vote

3. Front desk staff is good.

"Average " Read full review on TripAdvisor 11/2/2011 Vote

4. We were willing to go pick it up but the person at the front desk nicely assured us that they would be able to deliver it to our room.

"Not one of the better InterContinentals " Read full review on TripAdvisor 10/10/2011 Vote

5. Service at the front desk was efficient and friendly.

"Nice and decent " Read full review on TripAdvisor 9/29/2011 Vote

6. The staff at the front desk went 'above and beyond' what one would expect, helping us to get set up for our booth and making sure that the best rooms possible were available to us.

"Great Staff for Business Travelers " Read full review on TripAdvisor 7/31/2011 Vote

7. Screwing up our room followed by uninterested service from the front desk made us feel like we weren't wanted.

"Awful, not very friendly to Newlyweds " Read full review on TripAdvisor 5/8/2011 Vote

8. My wife and I only were here for one night but the hotel was gorgeous and front desk staff were very friendly.

"My wife and I only were here for one... " Read full review on TripAdvisor 6/26/2010 Vote

9. When we arrived, the lobby seemed nice and the lady working at the front desk was great.

"Intercontinental Dallas is NOT a 4 Star Hotel " Read full review on TripAdvisor 11/9/2008 Vote

10. When we arrived the front desk clerk was very friendly and gave me my room key.

"worst hotel stay ever " Read full review on TripAdvisor 8/10/2007 Vote