4. Some of the highlights, or rather, some of the lowlights included: the inability to locate a package (of some of our time-sensative exhibiting material) that sat at the hotel for two days while they 'searched' for it, dirty bath towels (complete with random stains and hairs), two broken lightbulbs in the room, a broken toilet paper dispenser, mismatched toiletries, a sizable hole in the bedroom wall and a staff made up of the b-squad.