Penguin Hotel, Miami Beach, Service

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Rank

96th

Out of 468

Penguin Hotel	Average Price: $189 Check Rates

Hotel Class:

1418 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 15 of 35
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (9) bathroom (31) beach (123) bed (28) bill (3) breakfast (27) charge (11) check in (25) check out (10) checkout (6) check-out (5) closet (4) concierge (2) cost (5) deal (7) decor (7) dinner (6) discount (3) fee (8) food (19) front desk (66) hotel (282) housekeeping (5) lobby (17) location (65) lunch (8) maid (3) manager (23) money (17) ocean (55) parking (18) pillow (3) price (31) rate (13) recommend (19) refund (5) restaurant (48) room (297) service (32) sheets (3) shower (8) staff (63) street (28) to park (3) towel (9) tub (3) value (9) view (15) walk (30) wireless (6)

Service

Appears in 32 comments.

58% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (6) desk (2) excellent (2) expectation (2) good (5) great (7) horrible (3) hotel (8) lacking (3) love (2) nice (2) terrible (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At $79 a night, i got great service and a very nice room.

"Great Hotel right on the beach + cheap " Read full review on TripAdvisor 10/2/2009 Vote

2. My room had an awsome view of the beach and the service was outstanding.

"Love the View " Read full review on TripAdvisor 10/1/2009 Vote

3. I recently stayed in this hotel and I have to say that the service that I experienced was amazing.

"South Beach time " Read full review on TripAdvisor 9/28/2009 Vote

4. The service was excellent .

"This is the BEST hotel ever ! " Read full review on TripAdvisor 8/26/2009 Vote

5. Great food and really fast service.

"AWESOME hotel, perfect location, only place we'll stay in Miami! " Read full review on TripAdvisor 7/14/2009 Vote

6. the service was good and the people were very nice.

"Would stay again " Read full review on Expedia 6/29/2009 Vote

7. We were impressed by the hotel service that was provided.

"If you don’t want luxuary " Read full review on Expedia 6/25/2009 Vote

8. However there are several restaurants in the area which serve excellent breakfast and pleasent service, I would recommend you to go to one of them instead.

"All ok: simple and good value for money " Read full review on TripAdvisor 3/17/2009 Vote

9. We have stayed at the Penguin several times before and have loved the place; the service is very attentive, and the restaurant out front has one of the best breakfasts on South Beach.

"Always A Winner " Read full review on Expedia 8/19/2008 Vote

10. Great service, decent rooms (we liked the ocean front view at the Starlite).

"Do Not, I Repeat, Do Not Book This Hotel " Read full review on TripAdvisor 3/13/2008 Vote