Habana Libre Beach Resort (formerly Villa Capri Hotel), Miami Beach, Front Desk

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Rank

99th

Out of 468

Habana Libre Beach Resort (formerly Villa Capri Hotel)	Average Daily Rate: NA Check Rates

Hotel Class:

3010 Collins Avenue

Miami Beach, 33140 View map

3-Star Hotel Rank: 17 of 35
Average review rating: 3.18

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (59) , Travelocity (18) , TripAdvisor (72)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) bar (18) bath (6) bathroom (29) beach (134) bed (49) breakfast (66) cable (2) check in (3) check out (2) closet (2) complimentary (3) cost (9) deal (15) decor (3) dinner (4) downtown (5) fee (4) food (9) front desk (27) hotel (235) housekeeping (4) lobby (23) location (48) manager (5) money (19) ocean (10) parking (31) pillow (9) pool (68) price (36) rate (6) recommend (18) refund (4) restaurant (32) room (197) service (25) sheets (5) shower (6) staff (59) street (48) suite (30) towel (26) tub (4) valet (20) valet parking (11) value (4) view (12) walk (27) wireless (2)

Front desk

Appears in 27 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) beach (3) change (2) clerk (2) complain (3) desk (27) enthusiastic (2) friendly (4) good (3) helpful (3) hotel (6) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk people are very friendly, helpful and professional.

"It's a nice place to saty " Read full review on TripAdvisor 4/6/2010 Vote

2. We arrived on Friday to a warm welcome by Wendell at the front desk.

"Very pleasant stay " Read full review on TripAdvisor 2/14/2010 Vote

3. Two good things: Front Desk is at least staffed competent people, and my room was pretty much spotless when housekeeping came.

"Wouldnt Even Recommend to Someone I Hate " Read full review on TripAdvisor 10/22/2009 Vote

4. The beds are SUPER comfortable, the service is EXCELLENT, Wendell(one of theguys at the front desk) is great at referring you to any place you would like to go to, no matter what you are looking for (restaurants, hot spots, hangouts, shopping, etc) good value for price, veey friendly staff and clean hotel.

"Service is the best, very friendly (Wendell rocks!!!) " Read full review on TripAdvisor 7/7/2009 Vote

5. The daytime front desk agent was courteous but not very enthusiastic or significantly friendly by no means.

"Good enough for us! " Read full review on TripAdvisor 11/30/2008 Vote

6. The front desk person was very nice and helpful when we got there.

"Great for a Party Weekend " Read full review on TripAdvisor 7/21/2008 Vote

7. At the recommendation of the front desk we went across the street to the Palms Hotel to eat.

"Run from this place, don't walk away! " Read full review on TripAdvisor 2/17/2008 Vote

8. Also free gum at the front desk.

"OK experience " Read full review on TripAdvisor 1/9/2008 Vote

9. All the women working at the front desk are very nice and accommodating but the male clerks are incredibly unfriendly and show now intention to accommodate anything.

"Unfriendly male front desk staff " Read full review on TripAdvisor 6/17/2007 Vote

10. Oh yeah, and when I needed a bottled water at 2am, and called the front desk to inquire where the vending machine was.

"God Awful!!!! " Read full review on TripAdvisor 4/29/2010 Vote