The Westin Jersey City Newport, Jersey City, Manager

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Home » United States » New Jersey » Jersey City Hotels » The Westin Jersey City Newport

OpinionWell
Rank

2nd

Out of 23

The Westin Jersey City Newport	Average Daily Rate: NA Check Rates

Hotel Class:

479 Washington Boulevard

Jersey City, 07310 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (17) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
wrong (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If I have to tell him how he should handle this situation, the Westin needs a new manager.

"Unhappy Guests " Read full review on Expedia 2/15/2009 Vote

2. We asked to speak to a manager who very brusquely and unkindly informed us he would have a microwave sent up.

"Mixed Review: Beware of Over-promise, Under-deliver " Read full review on TripAdvisor 11/29/2011 Vote

3. The attached restaurant (something Oak) was having a function, so they brought the menus and the food to the Hotel's breakfast restaurant for us in a timely fashion and the manager checked in with us to confirm all was okay.

"Couldn't Ask for More!!! " Read full review on TripAdvisor 10/24/2011 Vote

4. Managers should always make sure that no client has to wait more than 30 minutes in line.

"Spacious room, clean room and decor " Read full review on TripAdvisor 5/31/2011 Vote

5. She had absolutely no people skills and when I asked to speak to the manager she said 'well it looks like you're gonna fight it so I will see if we can find a room'.

"Will not be back - horrible front desk staff!! " Read full review on TripAdvisor 4/23/2011 Vote

6. An 11:30 am call to the manager was returned at 4 pm after we went home to shower and he felt "Sorry" was enough compensation and everything was in working order now.

"Unhappy Guests " Read full review on Expedia 2/15/2009 Vote

7. My recommendation would be to complain to the front desk manager.

"The Westin never disappoints " Read full review on TripAdvisor 11/8/2011 Vote

8. The desk clerk repetitively punched my credit card in wrong telling me it was denied in a very insincere was, when we called the credit card company they stated the woman typed in the card wrong each time and finally the manager typed in incorrect on the first try.

"awful " Read full review on TripAdvisor 10/20/2011 Vote