The Westin Jersey City Newport, Jersey City, Concierge

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Rank

2nd

Out of 23

The Westin Jersey City Newport	Average Daily Rate: NA Check Rates

Hotel Class:

479 Washington Boulevard

Jersey City, 07310 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (17) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 29 comments.

86% wrote positive comments about concierge

The following words were used in comments with Concierge:
exceptional (2) experience (2) extremely (2) friendly (5) generous (2) helpful (12) hotel (2) least (2) love (2) need (2) new (2) pleasant (2) service (4) shop (2) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Doorman, luggage assistant, concierge were excellent.

"Nice hotel, bad-mannered front desk " Read full review on TripAdvisor 4/24/2012 Vote

2. Be sure to check in with the Concierge, they can be your friend when it comes to reservations, shows, and guide to the Metro lines.

"Cheap option for the City " Read full review on TripAdvisor 4/19/2012 Vote

3. Concierge was very helpful with directions and activites to do in New York City.

"Great Service! Great Hotel! " Read full review on TripAdvisor 3/12/2012 Vote

4. The concierge gave very helpful instructions for getting us around NYC.

"Great place to stay for NYC trip. " Read full review on TripAdvisor 1/2/2012 Vote

5. Concierge pleasant, everyone was very helpful.

"Going to Manhatten? Stay here! " Read full review on TripAdvisor 12/9/2011 Vote

6. - The concierge was friendly and greeted us every morning.

"Mixed Review: Beware of Over-promise, Under-deliver " Read full review on TripAdvisor 11/29/2011 Vote

7. From the front desk, to the bell man, and concierge, they all did a fabous job in helping us to get to where we needed to go along with giving us options on where to go out.

"Love this hotel " Read full review on TripAdvisor 11/29/2011 Vote

8. - relaxingBad's: - Customer service, Not very courteous, not very pleasant to talk to (except Concierge) and lastly not helpful.

"Good place for few days.. " Read full review on TripAdvisor 11/21/2011 Vote

9. I feel I must say a special thanks to Ben the concierge for his advice,maps and general help.

"Great Clean Hotel,way nicer than Manhatten " Read full review on TripAdvisor 11/15/2011 Vote

10. It took a very long time for room service to bring a shower cap (had to call 3 times), one of the concierges who helped us could have volunteered some info to us about trains & attractions that would have saved us time and money (he was a man, the female concierge was extremely helpful).

"Good location, very clean & comfy " Read full review on TripAdvisor 10/29/2011 Vote