Best Western Landmark, Metairie, Service

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OpinionWell
Rank

8th

Out of 23

Best Western Landmark	Average Price: $102 Check Rates

Hotel Class:

2601 Severn Avenue

Metairie, 70002 View map

2-Star Hotel Rank: 5 of 14
Average review rating: 3.1

OpinionWell Value Index: 10

Traveler reviews analyzed: MyTravelGuide (1) , Expedia (22) , TripAdvisor (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 4 comments.

75% wrote positive comments about service

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Don't expect great or good customer service the counter people were terrible (one lady was nice) and the maid service was awful, the tub was not cleaned they were too lazy to put stuff where it belong and when they came to service our room in the morning the staff looked cracked out and couldn't speak English I got toilet paper instead of toothpaste.

"Good Comfort HORRIBLE SERVICE " Read full review on Expedia 6/30/2009 Vote

2. The Grotto Cafe staff (servers and cooks alike) have all been very prompt and friendly with services.

"It's a great choice for me. " Read full review on TripAdvisor 6/21/2009 Vote

3. At the time of this review I have stayed at the Landmark for about four weeks total and am currently sitting on the 8th floor using their internet service, so I feel I can give a very balanced perspective.

"It's a great choice for me. " Read full review on TripAdvisor 6/21/2009 Vote

4. Whole foods, Outback & Bennigans 1/2 block away MINUS : Restaurant food and service poor.

"Its a gamble " Read full review on TripAdvisor 5/21/2009 Vote