Wingate Inn - Austin/Round Rock, Round Rock, Front Desk

OpinionWell's Blog

Home » United States » Texas » Round Rock Hotels » Wingate Inn - Austin/Round Rock

OpinionWell
Rank

2nd

Out of 22

Wingate Inn - Austin/Round Rock	Average Daily Rate: NA Check Rates

Hotel Class:

1209 North I 35

Round Rock, 78664 View map

3-Star Hotel Rank: 2 of 8
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (19) , TripAdvisor (58)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (1) bar (8) bath (3) bathroom (9) bathtub (3) bed (12) bill (1) breakfast (39) check in (13) check out (4) checkout (3) check-out (1) complimentary (2) cost (1) decor (1) fitness center (2) food (4) freeway (3) front desk (22) highway (1) hot tub (8) hotel (72) housekeeping (4) lake (1) lobby (9) location (10) lunch (2) manager (12) money (5) pillow (1) pool (9) price (2) rate (1) recommend (8) refund (4) restaurant (3) room (105) sauna (1) service (6) sheets (6) shower (10) spa (1) staff (35) suite (4) towel (13) tub (5) value (4) walk (1) walk in (1) water pressure (1)

Front desk

Appears in 22 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (4) informative (2) maintenance (2) nice (2) rude (2) soap (2) staff (3) towel (5) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. front desk was excellent but housekeeping terrible towels were ok but this was not what I expected.

"Never again " Read full review on TripAdvisor 3/6/2011 Vote

2. Check in was good; the lady at the front desk was very nice.

"ok but not that great " Read full review on TripAdvisor 10/12/2010 Vote

3. Maintenance never fixed the issues we discussed with the front desk upon checking in.

"HOTEL NEEDS NEW MATTRESSES AND LINENS-IN BAD NEED OF UPDATING " Read full review on TripAdvisor 4/25/2010 Vote

4. The staff at the front desk were very friendly and knowlegeable about the local areas.

"A friendly and convenient hotel. " Read full review on TripAdvisor 10/8/2009 Vote

5. The front desk staff were very helpful, fun and accommodating with suggestions for our visit.

"The Wingate in Round Rock is our hotel of choice when we visit the area. " Read full review on TripAdvisor 6/18/2009 Vote

6. The front desk was very helpful and nice that about all.

"Do not understand the high ratings!!!! " Read full review on TripAdvisor 3/6/2009 Vote

7. Another person in my group had fleas, someone else collected ants and took them to the front desk.

"Not as advertised " Read full review on TripAdvisor 12/7/2010 Vote

8. Checkout was quick and painless with no comments from the front desk.

"ok but not that great " Read full review on TripAdvisor 10/12/2010 Vote

9. Also, make sure to say 'hi' to Debbie at the front desk.

"Will be back! " Read full review on TripAdvisor 9/2/2010 Vote

10. I quickly got out of the shower, my husband called down to the front desk to ask what was going on and as well to inform the manager that their maintenance man just barged in our room while we were getting dressed.

"Worst experience I've ever had in a hotel :( " Read full review on TripAdvisor 9/1/2010 Vote