Sheraton Buckhead Hotel Atlanta, Atlanta, Service

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (5) bar (17) bathroom (16) bed (19) breakfast (31) charge (5) check in (16) check out (5) check-out (4) concierge (17) cost (4) deal (6) deck (7) decor (4) dinner (8) downtown (4) fee (8) food (27) front desk (38) gym (4) hotel (265) lobby (26) location (58) lunch (4) manager (10) money (4) parking (59) pool (16) price (22) rate (16) recommend (8) restaurant (46) room (197) room service (11) service (45) shower (10) shuttle (12) staff (60) street (44) suite (5) to park (6) towel (8) valet (15) value (5) view (7) walk (27) water pressure (3) wireless (6) workout room (3)

Service

Appears in 45 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
clean (4) customer (9) desk (3) expectation (3) good (10) great (12) hotel (11) liked (3) nice (4) night (3) poor (3) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had a warm breakfast there and enjoyed friendly and attentive service.

"Unexpected surprise! " Read full review on TripAdvisor 5/14/2012 Vote

2. The hotel provided great customer service with easy valet, check-in, check-out - and moved me right away after placing me in a double room instead of a king.

"Marriott Never Fails " Read full review on TripAdvisor 3/26/2012 Vote

3. - Service is one of the best (contrary to some negative comments).

"great hotel " Read full review on TripAdvisor 2/12/2012 Vote

4. What a great service.

"Great hotel - close to shopping " Read full review on TripAdvisor 11/15/2011 Vote

5. Great service- great restaurants nearbyWhat's less: - no fridge in room- no safe in room- sound insulation in rooms is so so.

"Good Hotel in Buckhead " Read full review on TripAdvisor 10/27/2011 Vote

6. I was expecting good service, but the entire hotel staff really went above and beyond.

"Great experience " Read full review on TripAdvisor 10/6/2011 Vote

7. I'd like to start off by saying how nice everyone was here; the service was exceptional.

"Hotel was OK " Read full review on TripAdvisor 8/7/2011 Vote

8. Stopped here for the night without reservation, priced decently for the area, good customer service and staff was extremely helpful, clean rooms, walls are TOO thin, I could hear the people staying above me using the bathroom in the middle of the night which was a tad bothersome, would stay again if I got a good rate.

"O.k.....convenient and well priced for area " Read full review on TripAdvisor 7/27/2011 Vote

9. Stayed at Buckhead for two days, great service, allowed even for very late check-out and very early check-in, like a dream :) without extracharge, great beds, slept like a baby.

"Great hotel except for quite expensive internet " Read full review on TripAdvisor 7/5/2011 Vote

10. Good service and well-stocked for breakfast and hors d'oeuvres.

"Great Hotel--Great Service " Read full review on TripAdvisor 6/10/2011 Vote