Sheraton Buckhead Hotel Atlanta, Atlanta, Manager

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 10 comments.

The following words were used in comments with Manager:

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1. I had the unfortunate opportunity to witness a guest get out of hand and I cannot compliment the hotel manager (Amanda), restaurant manager (Sean) and Security (Martin) enough.

"Exceptional Staff and Service " Read full review on TripAdvisor 4/2/2012 Vote

2. The manager even delivered the keys himself.

"Marriott Never Fails " Read full review on TripAdvisor 3/26/2012 Vote

3. Of course, that meant food delivery was slow, we went without refills, etc. The manager offered to pay the tab but with no apology or explanation.

"Disappointing. Can no longer recommend. " Read full review on TripAdvisor 8/17/2011 Vote

4. I spoke with the manager upon check out.

"Disappointing. Can no longer recommend. " Read full review on TripAdvisor 8/17/2011 Vote

5. Was luckily able to park in a valet spot after speaking with a manager.

"Nice Hotel but NOISY! " Read full review on TripAdvisor 4/18/2011 Vote

6. Even the email addresses of managers I communicated with are not Marriott email addresses.

"Terrible Service - Incompetent Jr. Franchised Staff " Read full review on TripAdvisor 3/26/2011 Vote

7. The service was incredible and if we needed ANYTHING, the manager personally delivered it.

"Not your usual Marriott experience " Read full review on TripAdvisor 7/26/2010 Vote

8. Spoke to every manager available and they can't seem to find our items.

"Liars " Read full review on TripAdvisor 7/16/2010 Vote

9. We choose this location because the events and catering manager Sonia Hardy.

"Had my wedding and reception here...it was great! " Read full review on TripAdvisor 11/15/2011 Vote

10. no one went and told a manager of the situation or if they did, they did not care enough to get more information.

"MILDEW EWWWWW " Read full review on TripAdvisor 12/11/2009 Vote