Sheraton Buckhead Hotel Atlanta, Atlanta, Front Desk

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (5) bar (17) bathroom (16) bed (19) breakfast (31) charge (5) check in (16) check out (5) check-out (4) concierge (17) cost (4) deal (6) deck (7) decor (4) dinner (8) downtown (4) fee (8) food (27) front desk (38) gym (4) hotel (265) lobby (26) location (58) lunch (4) manager (10) money (4) parking (59) pool (16) price (22) rate (16) recommend (8) restaurant (46) room (197) room service (11) service (45) shower (10) shuttle (12) staff (60) street (44) suite (5) to park (6) towel (8) valet (15) value (5) view (7) walk (27) water pressure (3) wireless (6) workout room (3)

Front desk

Appears in 38 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) guest (4) helpful (11) hotel (5) lobby (2) poor (2) rating (2) secure (4) service (5) smell (2) staff (6) walking (2) well (3) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk girl Jessica was very helpful in changing my room that had a connecting door to another non connector.

"Great location and attentive staff " Read full review on TripAdvisor 5/24/2012 Vote

2. The front desk staff was very helpful and went the extra mile to help me secure my desired room.

"Unexpected surprise! " Read full review on TripAdvisor 5/14/2012 Vote

3. The lobby is open, bright and the front desk staff is very helpful.

"Excellent Property in every way! " Read full review on TripAdvisor 5/12/2012 Vote

4. Front desk very helpful with a map for a running route in Brookhaven section.

"Great location + Great value = Your choice for Buckhead/Lenox " Read full review on TripAdvisor 4/9/2012 Vote

5. The gentleman at the front desk was very nice and professional allowed us to check in early (very early) at no additional cost, which made our morning.

"Great Stay! " Read full review on TripAdvisor 1/3/2012 Vote

6. Everyone was helpful from the valet to the front desk to the bellmen.

"Great hotel - close to shopping " Read full review on TripAdvisor 11/15/2011 Vote

7. The front desk was very helpful and attentive and the staff at the restaurant was incredible.

"Great experience " Read full review on TripAdvisor 10/6/2011 Vote

8. Front desk staff was friendly and acknowledged my Elite status.

"Newly renovated and very nice - great location! " Read full review on TripAdvisor 6/13/2011 Vote

9. Front Desk Agent, was friendly, she asked if It was my first time staying at the hotel, and yes it was my first time.

"Excellent Service! Best sleep Ever! " Read full review on TripAdvisor 3/22/2011 Vote

10. front desk extremely helpful .

"honestly .. what more would you want ? " Read full review on TripAdvisor 3/12/2011 Vote