Desmond Hotel and Conference Center, Albany, Service

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Rank

6th

Out of 62

Desmond Hotel and Conference Center	Average Price: $177 Check Rates

Hotel Class:

660 Albany-Shaker Road

Albany, 12211 View map

3-Star Hotel Rank: 3 of 11
Average review rating: 3.95

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (21) , MyTravelGuide (1) , TripAdvisor (100) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) balcony (6) bar (11) bathroom (8) bed (20) bill (2) breakfast (12) check in (3) concierge (4) cost (9) decor (10) dinner (15) downtown (4) fitness center (2) food (49) front desk (15) highway (7) hot tub (9) hotel (128) housekeeping (3) interstate (2) lobby (9) location (18) lunch (3) manager (10) money (2) parking (5) pillow (3) pool (24) price (10) rate (5) recommend (12) restaurant (43) room (136) room service (7) service (39) sheets (2) shower (13) shuttle (3) staff (64) suite (1) to park (1) towel (1) tub (2) valet (1) value (4) view (3) walk (7) weight (1) wireless (4)

Service

Appears in 39 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
amazed (2) attentive (2) conference (2) customer (2) desk (3) excellent (5) food (11) good (8) great (9) guest (2) happy (2) hotel (4) nice (4) superb (2) taxi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Truly fantastic service and greatly appreciated; I am happy to report that my sister week-end was a hit.

"Unbelievable reception (the good kind) " Read full review on TripAdvisor 5/23/2012 Vote

2. We ate at the Simpson, one of the restaurants in the Desmond, the food was fabulous and the service was wonderful.

"Go to the Desmond in Albany, you will love it! " Read full review on TripAdvisor 3/29/2012 Vote

3. We had dinner in the pub style restaurant, very good food, great service, and roomy booths.

"It is an above average hotel in Albany NY. " Read full review on TripAdvisor 2/28/2012 Vote

4. Service good.

"Great Staff " Read full review on TripAdvisor 1/15/2012 Vote

5. We both were very happy with the room and service.

"Albany trip " Read full review on TripAdvisor 1/5/2012 Vote

6. We have held our annual conference at the Desmond for a number of years, and the service and attention to detail has always been great.

"Great Location for a Conference " Read full review on TripAdvisor 11/10/2011 Vote

7. Front desk service was excellent.

"All You Need In One Place " Read full review on TripAdvisor 10/26/2011 Vote

8. The service is the best I have ever experienced.

"Amazing service and relaxing place that will exceed your greatest expectations! " Read full review on TripAdvisor 10/11/2011 Vote

9. The decor is amazing and the service is impeccable.

"WE LOVE TO STAY AT THE DESMOND ALBANY " Read full review on TripAdvisor 10/11/2011 Vote

10. Quick and attentive service from the moment you check in.

"Outstanding accomodations and dining " Read full review on TripAdvisor 9/19/2011 Vote