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Rank
6th
Out of 62

Desmond Hotel and Conference Center

Average Price: $177  
 
Hotel Class:
660 Albany-Shaker Road
Albany, 12211 View map  
3-Star Hotel Rank: 3 of 11
Average review rating: 3.95
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (21) , MyTravelGuide (1) , TripAdvisor (100) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
clean (2)   hotel (4)   management (10)    
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1. The table centerpieces were not out when we all arrived -banquet manager didn't even know we had centerpieces and then spent a decent amount of time looking for them as they were locked up in an office (which they hotel knew about a head of time since it was their idea to store them there).
"Never stayed but I've hosted 3 events here. " Read full review on TripAdvisor   1/28/2012 Vote      
2. The staff at the Simpson, Dave the Simpson Manager and Christian our server, are enjoyable to be around and wonderful to see each day.
"I LOVE THE DESMOND AND THE STAFF " Read full review on TripAdvisor   12/17/2011 Vote      
3. The hotel Manager, John and the president of the holding company for the Desmond, Mike, were not only friendly and caring, but you can tell how much they love their hotel.
"I LOVE THE DESMOND AND THE STAFF " Read full review on TripAdvisor   12/17/2011 Vote      
4. I called for housekeeping to clean and they arrived with a manager and cleaned it off.
"A couple of bad apples can ruin the experience " Read full review on TripAdvisor   9/24/2011 Vote      
5. I will say that the front desk manager when we checked was nice and did not charge us for the room.
Read full review   5/25/2008 Vote      
6. Frank, the Schrimshaw and Restaurant Manager, is so knowledgeable in wines and listens to his customers in regards to suggestions for the food.
"I LOVE THE DESMOND AND THE STAFF " Read full review on TripAdvisor   12/17/2011 Vote      
7. Our General Manager has been at this hotel for 3 years and we have never had a positive case of bed bugs in that time.
Read full review   9/8/2010 Vote      
8. Candy wrappers on the floor, finger smear marks on the Water pictures etc, and asked for the Banquet Manager and was told you don't have one.
"Catering & Banquet Service was one of the worst I have ever encounterd in Business " Read full review on TripAdvisor   6/17/2010 Vote      
9. We did have a complaint and when discussing it with the on shift manager, we were treated very rudely and unprofessionally.
"very dissapointed in lack of professionalism in staff " Read full review on TripAdvisor   4/11/2010 Vote      
10. Manager didn't even apologize.
"Fly in my drink.. " Read full review on YahooTravel   11/25/2007 Vote      
   
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