Reno Hilton, Reno, Service

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OpinionWell
Rank

6th

Out of 158

Reno Hilton	Average Daily Rate: NA Check Rates

Hotel Class:

2500 East 2nd Street

Reno, 89595 View map

4-Star Hotel Rank: 2 of 5
Average review rating: 3.77

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (180) , MyTravelGuide (635) , YahooTravel (64)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) bar (14) bath (6) bathroom (24) bathtub (2) beach (5) bed (34) breakfast (7) cabana (2) charge (5) check in (25) check out (5) cost (6) deal (6) decor (9) dinner (4) downtown (18) fee (12) food (28) front desk (11) hotel (205) housekeeping (3) lobby (17) location (16) manager (3) money (11) parking (10) pillow (7) pool (38) price (15) rate (10) recommend (18) restaurant (39) room (266) room service (11) service (50) sheets (5) shower (21) shuttle (6) spa (5) staff (37) suite (27) towel (4) tub (5) valet (8) valet parking (5) value (6) view (16) walk (8) weight (2)

Service

Appears in 50 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) food (4) free (3) good (8) great (10) hotel (11) need (5) nice (3) slow (3) staff (2) surprise (2) useful (4) valet (8)

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1. They certainly acted as though they were a Vegas luxury hotel, but they were actually a low end hotel/casino in desperate need of some paint, new carpet, a dehumidifier and customer service training.

"Don’t Stay Here " Read full review on Expedia 9/20/2010 Vote

2. Elevator service adequate for large number of rooms.

"Good hotel services, but remote from other attreactions " Read full review on Expedia 7/13/2010 Vote

3. We enjoyed our stay, buffet was good and service was great.

"Great location for a weekend get away! " Read full review on Expedia 6/17/2010 Vote

4. The GSR has gone through many changes over the years, but we were very pleasantly surprised to find the service excellent, the room comfortable and quiet, and the bed very comfortable.

"Enjoyed our stay " Read full review on Expedia 2/10/2010 Vote

5. Excellent service.

"Nice, and fun hotel " Read full review on Expedia 12/16/2009 Vote

6. Bell service was good at the start as we got the car unloaded but they dropped the ball getting our things to our room.

""Good hotel in Reno if you can get a cheap rate" " Read full review on Expedia 11/11/2009 Vote

7. The weather was great, the service was great and we're looking forward to returning.

"Best visit yet " Read full review on Expedia 9/23/2009 Vote

8. We used to stay in the "Summit" part, and this is the first time we tried the non-Summit part of the Grand Sierra, which is cheaper, and the service and the quality of the room is not reducing, so we are very pleased with it.

"A good quality hotel " Read full review on Expedia 9/16/2009 Vote

9. The service is supreme and they also accept pets which is a plus for me since I have 2 dogs.

"Best Hotel in Reno " Read full review on Expedia 7/15/2009 Vote

10. The food is excellent and the service is outstanding.

"Clean, comfortable, and affordable " Read full review on Expedia 7/2/2009 Vote