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Rank
6th
Out of 28

Disney's Animal Kingdom Lodge

Average Price: $272  
 
Hotel Class:
2901 Osceola ParkWay
Lake Buena Vista, 32830 View map  
4-Star Hotel Rank: 4 of 15
Average review rating: 4.2
OpinionWell Value Index: 6
Traveler reviews analyzed: Travelocity (1) , Expedia (119) , TripAdvisor (973)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 25 comments. 
The following words were used in comments with Manager:
complain (2)   complaints (2)   construction (2)   desk (7)   hotel (3)   housekeeping (6)   luggage (2)   management (28)    
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1. I went to the lobby and talked to the Manager, who said that they had not had any complaints and that they were doing construction from 9 to 5.
"Terrible experience " Read full review on TripAdvisor   9/7/2008 Vote      
2. We eventually got our request fulfilled by talking with a front desk manager.
"Amazed to find poor service at Disney " Read full review on TripAdvisor   10/10/2009 Vote      
3. I slept for 2 days straight, when I got home and when I felt well enough to call the hotel, I was told I should have told the manager as soon as I noticed something wasn't right with my room and they would have done a special cleaning for me before I came.
"Moldy Rooms " Read full review on TripAdvisor   8/24/2009 Vote      
4. I called housekeeping, and the housekeeping manager did call to apologize.
"Experience ruined by low housekeeping standards " Read full review on TripAdvisor   5/17/2009 Vote      
5. We asked to be moved and after a lot of resistance from the staff, I spoke with a manager who told me they have had other cases of cockroaches at the resort, just not in OUR room.
"What a Letdown-Quality Has Gone Downhill " Read full review on TripAdvisor   5/13/2009 Vote      
6. I asked to talk to a manager and was REFUSED.
"It Turns Out Disney Is not the happiest place on earth " Read full review on TripAdvisor   4/5/2009 Vote      
7. I spoke to a manager about my concerns with the size of the room, and was upgraded to a one bedroom savannah view room at no additional charge.
"Loved this place " Read full review on TripAdvisor   3/16/2009 Vote      
8. Approx 5 minutes later a Housekeeping Manager was at our door with a housekeeping cast member and she (Manager) asked to see the bathroom.
"Amazing Honeymoon " Read full review on TripAdvisor   1/22/2009 Vote      
9. When that happened, a manager came to our room and immediately gave us a credit for the value of the bag, no haggling, no forms to fill out, they just did what they had to to make us happy.
"Don't believe the naysayers - You'll Love It! " Read full review on TripAdvisor   1/12/2009 Vote      
10. The lady at the front desk talked to her manager and moved us to a savannah view (facing the DVC villas under construction).
"Very nice.....but pricey " Read full review on TripAdvisor   11/5/2008 Vote      
   
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