Hilton Orlando/Altamonte Springs, Altamonte Springs, Service

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OpinionWell
Rank

2nd

Out of 12

Hilton Orlando/Altamonte Springs	Average Daily Rate: NA Check Rates

Hotel Class:

350 South North Lake Boulevard

Altamonte Springs, 32701 View map

3-Star Hotel Rank: 1 of 4
Average review rating: 4.25

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (24) , TripAdvisor (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (1) banquet room (2) bar (15) bathroom (11) bed (14) bill (2) breakfast (14) cable (2) charge (2) check in (4) complimentary (2) cost (1) deal (2) downtown (2) fitness center (2) fitness room (2) food (8) front desk (11) gym (2) highway (4) hot tub (2) hotel (73) housekeeping (9) lobby (6) location (15) manager (2) money (2) parking (5) pillow (6) pool (13) price (9) rate (5) recommend (2) restaurant (16) room (72) room service (6) service (10) sheets (6) shower (6) spa (1) staff (24) street (2) suite (1) towel (4) tub (2) value (1) view (2) walk (2) water pressure (1) wireless (7)

Service

Appears in 10 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
good (2) hotel (3) quality (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I give hotels like this Hilton credit for maintaining great quality and service during tough economic times.

"Great value and very friendly staff " Read full review on TripAdvisor 2/22/2010 Vote

2. The food was very good, and the service was prompt, and came with a smile.

"Nice hotel - great staff " Read full review on TripAdvisor 7/29/2009 Vote

3. I have no complains about the service, the locations or the cleanliness.

"Extremely clean hotel, dirty ironing board ruined my $65 white shirt " Read full review on TripAdvisor 7/2/2009 Vote

4. The banquet room room was excellent, served warm tasty food, and service was very good from the plentiful staff.

"Updated hotel with great bed, food and hospitality " Read full review on TripAdvisor 2/25/2008 Vote

5. This is a very nice property, highly recommended for overall product and service.

"Updated hotel with great bed, food and hospitality " Read full review on TripAdvisor 2/25/2008 Vote

6. The waitresses were all very kind and efficient as I watched the restaurant service in a filled facility.

"Updated hotel with great bed, food and hospitality " Read full review on TripAdvisor 2/25/2008 Vote

7. I was expecting service and facilities more in line with what one would expect of a Hilton hotel, but needless to say I was disappointed.

"Not the best Hilton in the stable " Read full review on TripAdvisor 6/8/2010 Vote

8. Aside from our astounding toothbrush delivery, service and housekeeping were on par with a lower-quality hotel.

"A long rehab leads to wasted potential. " Read full review on TripAdvisor 4/29/2009 Vote

9. For Service, I couldn't give a perfect mark because our breakfast menu hangar wasn't collected overnight -- which was why we were glad to get fast response after calling in our order in the morning.

"Great value and very friendly staff " Read full review on TripAdvisor 2/22/2010 Vote

10. Due to the poor customer service provided by the staff I would definitely not return to this Hilton.

"Comfortable Rooms-Unfriendly Staff " Read full review on TripAdvisor 3/27/2009 Vote