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2nd
Out of 12

Hilton Orlando/Altamonte Springs

Average Daily Rate: NA  
 
Hotel Class:
350 South North Lake Boulevard
Altamonte Springs, 32701 View map  
3-Star Hotel Rank: 1 of 4
Average review rating: 4.25
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (24) , TripAdvisor (37)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 11 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
helpful (2)   hotel (4)   housekeeping (2)   new (2)   order (2)   pleasant (2)   problem (2)   prompt (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk staff was friendly, prompt and helpful with suggestions and directions.
"Nicely renovated, odd location, breakfast bad " Read full review on TripAdvisor   7/8/2010 Vote      
2. One of the front desk employees told me that a new company had bought the hotel in November and they were making a number of upgrades to the property.
"Excellent Hotel " Read full review on TripAdvisor   2/19/2008 Vote      
3. I will start off by saying that the hotel staff was very pleasant and prompt with check-in, and housekeeping brought us extra towels and shampoo within ten minutes of calling the front desk and asking for extra.
"Disappointed... I expected a much better room " Read full review on TripAdvisor   6/10/2009 Vote      
4. Very odd, considering the front desk swore up and down that this particular room was a 'non-smoking' room when we called down and asked her about it.
"Disappointed... I expected a much better room " Read full review on TripAdvisor   6/10/2009 Vote      
5. Honestly, smoke doesn't really bother me, I was just a little put off by the fact that the reservation people lied when they claimed it was a non-smoking hotel and either the front desk was lying when the claimed our room was non-smoking or housekeeping can't tell the difference between smoking and non-smoking rooms and just puts ashtrays in every single room.
"Disappointed... I expected a much better room " Read full review on TripAdvisor   6/10/2009 Vote      
6. The hotel has a small coffee shop near the front desk run by an outside vendor.
"A long rehab leads to wasted potential. " Read full review on TripAdvisor   4/29/2009 Vote      
7. The only less than satisfactory experience has been ordering room service -- the food was dull and bland The front desk folks are hit or miss.
"New upgrades are wonderful " Read full review on TripAdvisor   5/13/2008 Vote      
8. We immediately rang the front desk for some new sheets, yet it took 2 calls, consecutively, each 3 minutes of ringing for them to finally pick up.
"Not up to Hilton Standards " Read full review on TripAdvisor   5/13/2007 Vote      
9. I told the front desk, a bottle of drano could easily solve this problem.
"Extremely clean hotel, dirty ironing board ruined my $65 white shirt " Read full review on TripAdvisor   7/2/2009 Vote      
10. The staff at the front desk were not helpful at all.
"Not for families " Read full review on Expedia   3/17/2009 Vote      
   
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