The Shore Club South Beach, Miami Beach, Service

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OpinionWell
Rank

7th

Out of 56

The Shore Club South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

1901 Collins Avenue

Miami Beach, 33139 View map

0-Star Hotel Rank: 8 of 60
Average review rating: 3.55

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (214)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (27) bar (101) bath (11) bathroom (62) beach (189) bed (61) bill (15) breakfast (16) charge (11) check in (21) check out (9) closet (8) concierge (11) cost (10) deal (10) decor (22) dinner (21) food (50) front desk (55) hotel (470) housekeeping (10) lobby (27) location (46) manager (25) massage (6) money (37) ocean (48) parking (11) patio (8) pillow (6) pool (264) price (59) rate (25) recommend (36) restaurant (64) room (502) room service (16) service (106) sheets (7) shower (37) staff (154) street (11) suite (15) towel (13) tub (12) valet (13) value (15) view (62) walk (20)

Service

Appears in 106 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
excellent (8) expectation (5) extremely (6) food (12) friendly (8) good (8) great (17) helpful (5) hotel (13) nice (5) terrible (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had excellent service from the minute we pulled up to the valet until we checked out.

"Breathtaking Views " Read full review on TripAdvisor 6/29/2010 Vote

2. The hotel is great though, great service, big rooms.

"Perfect- If you're ready to splurge " Read full review on TripAdvisor 6/22/2010 Vote

3. Jose's Customer service again exceeded expectations when he called us in the morning to ensure that we were having a great time and our stay at the shore club was enjoyable.

"One word describes our experience at the shore club and that is AMAZING. " Read full review on TripAdvisor 6/1/2010 Vote

4. A party of over 20 people recently celebrated a friend's birthday at the Shore Club and enjoyed an amazing time with excellent hotel service.

"Wonderful and enjoyable experience at Shore Club. " Read full review on TripAdvisor 5/21/2010 Vote

5. The excellent service continued with the concierges, beach and pool staff, etc. Just very friendly and on top of things.

"Excellent service and a great pool " Read full review on TripAdvisor 4/16/2010 Vote

6. -Pros great location, great pool and beach, attentive and tolerant service-Cons Everything has an upcharge or added fee be careful before opening anything in the room a friend accidentlely opened up one of their $40 bottles of shampoo (you read right that correctly a $40 dollar bottle of shampoo).

"Fine if under 30 and rich " Read full review on TripAdvisor 3/24/2010 Vote

7. The service was fantastic whilst Nobu restaurant was as brilliant as ever.

"Wonderland? " Read full review on TripAdvisor 3/20/2010 Vote

8. The valet service and front desk helpful and friendly.

"attempted design on a dime " Read full review on TripAdvisor 2/28/2010 Vote

9. The staff were courteous, helpful and went out of their way to provide us with great service.

"Good value but not what it used to be " Read full review on TripAdvisor 2/26/2010 Vote

10. the floor is a little bit strange (marble/tile) at the establishment but the rooms are great and the service is great as well.

"came on superbowl weekend. expensive but solid hotel " Read full review on TripAdvisor 2/18/2010 Vote